The box looked a little ragged when UPS delivered it. Inside, there were two broken pieces, which we notified O.co and by the end of the week the pieces had arrived. It went together pretty easily, but did take a couple of hours. After the cabinet is assembled, you slide in the heating element. We should have plugged it is first. It made a clicking noise when ever we turned the "flames" feature on. Otherwise, it put out nice heat. The noise got worse - and we contacted O.co and within a week, a replacement heater was sent. It worked fine. We purchased a 40" flat screen TV and it looks nice on top of the cabinet. I think larger than that may look a little too big. Even though we had a problem with the cabinet and the heater, O.co and SEI handled everything in a timely manner. One thing I noticed, the fireplaces we had seen in stores had other colors in the logs and flames, but this only looks like amber. Overall, we are pleased with the fireplace and it does take the chill out of the family room, which was an add-on at the back of an older home, with many windows, and built on a concrete slab, this room has always been uncomfortably cool on winter evenings. I am pleased with the purchase. Mary
- How did the color on site compare with the actual product? pretty accurate - maybe a little redder than how it looked on the computer screen
- Please tell us about the quality of the product. the wood is nicer than I expected
- How accurate was the on site description of the product? very accurate
IT`S BEAUTIFUL!!!! IT LOOKS SO NICE IN OUR FRONT ROOM. WE HAVE A 50 INCH TV & IT FITS PERFECT ON TOP. IT DOES TAKE QUITE AWHILE TO PUT IT TOGETHER(3 HRS) BUT IT WAS WORTH IT. IT THROWS GREAT HEAT. I USUALLY END UP TURNING IT DOWN, BECAUSE IT THROWS SO MUCH HEAT. I FOUND THE EXACT SAME FIREPLACE SOMEWHERE ELSE & IT WAS $120.00 MORE THAN OVERSTOCK.
- How did the color on site compare with the actual product? IT LOOKS EVEN BETTER THAN IN THE PICTURE
- Please tell us about the quality of the product. THE QUALITY IS GREAT
- How accurate was the on site description of the product? RIGHT ON TARGET
The intial assembly was pretty much straight forward, the only thing that could have been clearer in the instructions was the hinge placement and assembly for the side shelfs. It took probably a little over a hour to assemble due to getting the hinges backwards and having to go back over them. Once it was finished I was very pleasantly surprised at fit and finish of the unit. The unit fits perfectly on the wall where we placed it. The unit has several settings to illuminte the fire and logs inside the fireplace, so you can adjust it to your taste. It really looks great in a darkened room while watching TV. The heater is not over powerring or noisy too, its more of a slow steady heat which gradually fills the room. I would hightly recommend this to anyone who is in the market for a nice room addition for both looks and practability.
- How did the color on site compare with the actual product? It was very close
- Please tell us about the quality of the product. In this day and age of assembling everything yourself I was pleasantly surprised at the quality of materials
- How accurate was the on site description of the product? Very Accurate
Thank goodness for the pegs, because the mechanical fasteners were so cheap they often bent. I overcame this problem by using glue on the pegs and depending on the few fasteners that worked to hold it together while the glue dried. Make sure to follow assembly sequence closely if you choose this option as do-overs after the glue sets would be a problem.
This product is very solidly made. I had previously ordered another brand that was mistakenly shipped in the wrong color. Well, things worked out in my favor, because if it hadn't I would have never found this console. This one is real wood, and solid. The flames are very realistic! I just received my console so I haven't used the heater, therefore, I can't speak to that particular area. Assembly is a bit time-consuming, but well worth the effort. Additionally, when I placed the order, I was told to expect it in a week to 10 days. It was here in 5 days!
I can build things, so when I read the other comments abut how long it took and how other had problems, I just figured they didn't know how to read instructions. BY WAS I WRNG!!!Holes did not match up, had to make my own! the cam locks were CHEAP and broke very easily!! Was also shorted 6 cam locks!! Had to work around this by adding my own screws!!! The finished products looks very nice. I would of returned if I hadn't already invested hours into building the *** thing!!! Now the fireplace is making loud noises. I will have to contact overstock and see what they can do.
This is a beautiful piece of furniture once you get it put together. Unfortunately, we've waited 6 weeks to even open the package and the top was slightly damaged at the end,but too late to return it. Luckily, there were no issues with the fireplace/ heater and it looks beautiful. With the top, I used furniture polish to cover the scratch/ dent on the end and you really can't see it. This was something that was done at the factory as the packaging was fantastic. The problem has been putting the center together. It has taken 4 hours, two people because it's heavy to balance and turn, and the instructions at the end were jumbled together regarding the hinges and the cabinet doors. Although this was followed step by step, the hinge holes do not line up and we had to make our own. I think the company could have spent a little more time and money in their instructions,however, the overall product is beautiful. It holds a 47 inch television set just perfectly. You can't really go wrong with this purchase- just remember some people take/ need longer than the two hours in other reports. I would loved to have seen that done!
This fire place was for a corner in the living room. And my 42" TV would be sitting on it. I measured the space and ordered the Fireplace since it would fit. It came in two heavy boxes. My husband was able to assemble it together all by himself. It took him a few hours to do it; but, he did not have any problem. Everything fit. The finished product looks beautiful and works great. The wood is the cherry and looks very rich. I could not have gotten a better buy. I am very happy. We got it up for a cozy Christmas Holiday this year. Keeps the room warm too!!!
Two of the pieces of wood were damaged from shipping and they were replaced in a few days. Overall the fireplace looks good and matches the other cherry pieces in the room. The TV looks and fits nicely. I like the side storage for DVD's. The fire looks almost real and has nice heat.
I am very happy with the console. It is very attraction and looks far more expensive than actual cost. Although purchased in the summer, I tested the fireplace and it glows and heats like the real thing. Looking forward to using it this winter. The product was packaged well and did not sustain any damage and all parts were included. This was an excellant purchace decision and outcome.
I love unit. Bought it for my bedroom. It is well constructed and the finish is beautiful. The fireplace is really great at night as well as the heat it produces. I bought another one for my study from another source and it flips the breaker on high. This one can be on for long periods of time and have never flipped the breaker. I would buy this again any time.
We bought this and it came within 5 days. We knew we had to put it together so that was no surprise. Very easy if you follow the directions. We did have one piece that was damaged and I called customer service and it was here in 5 days. Very nice and prompt service. It has been cool at night so we have been using our heat and love the remote. It holds our 42 inch TV and we are very happy with this fireplace. The price was great as I priced many different sites and decided on this one. We're very satisfied.
- How did the color on site compare with the actual product? Color looked like the picture.
- Please tell us about the quality of the product. Looks very nice.
- How accurate was the on site description of the product? Great description
The fireplace pieces were very well marked and easy to assemble. Looks wonderful.
- How did the color on site compare with the actual product? yes
- Please tell us about the quality of the product. Nice quality
- How accurate was the on site description of the product? very accurate description
Absolutely love it. The fireplace/heater really heats up the whole room and we can keep the thermostat set low to save on heating bills. Totally worth the money.
- How did the color on site compare with the actual product? Perfect....just as shown
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Very accurate