Chairs arrived in 6 days. Overstock promptly followed up and took care of problems within next 6 days that were due to difficulties in shipping. Received great service from Overstock. Chairs received are very comfortable and look great.
- How did the color on site compare with the actual product? Excellent
- Please tell us about the quality of the product. Solid. Some variabilty in construction. Overall acceptable.
- How accurate was the on site description of the product? I believe this is bonded leather and don't recall that on site.
I love these chairs. Quality seems very good. They are beautiful. They dress up my whole dining room.Arrived very promptly. Packed well and arrived in perfect condition,
- How did the color on site compare with the actual product? little darker
- Please tell us about the quality of the product. great!
- How accurate was the on site description of the product? very good
We bought 4 chairs & when the boxes were delivered, I thought they would be totally damaged (both boxes looked like someone used them as a punching bag). When we opened them, the chairs were not only in great shape but just what we ordered. They look great with our table.
We received 6 chairs total and they are beautiful as pictured in a rich brown leather. The construction is sturdy and solid. There were minor chip marks on the wood rungs of two chairs, a slight streak in the leather on one chair, a scratch in the leather on one chair, and one chair had a piece chipped off the leg. Most if not all of these issues we attest to a shipping problem, when chairs were delivered in torrential rain an wind storm to our driveway and left to the elements of nature. Overstock's customer service department very professionally handled the issue and replaced the damaged chairs immediately. I would suggest Overstock may want to consider using a freight company for furniture deliveries. Overall, we are very happy with our chair purchase. We love these beautiful chairs!