The packaging was excellent with no shipping damage. The assembly was about an hour with intermittent help from a 2nd person.There was no struggle with the assembly, and the instructions were quite clear, with pictures and description of the assembly process.The fabric was soft and appears durable. The mattress is drop dead comfortable. The position change from futon couch to futon bed is more easy with 2 people as this is a big mattress. Best of all it sleeps well-both as a s napping couch or a queen bed. It is very nice looking and is frequently used heavily by active grand children, and seems to stand up well. i have already shown this futon to friends, and would highly recommend it
- How did the color on site compare with the actual product? Chocolate Brown was as described and pictured, the aok color was as golden as I expected
- Please tell us about the quality of the product. This product came intact and was well packaged. Assembled it was stable and solid, and looks more like a piece of furniture than a Futon. The quality throughout is superb
- How accurate was the on site description of the product? Excellent description and reviews.
The drawers don't attach to the unit, they just sit underneath on the ground. The foton is nearly impossible to fold, and often gets stuck, even if the mattress is taken off. Unless you plan to wrestle with this thing for 30 minutes every time you use it, don't bother.
- How did the color on site compare with the actual product? perfectly
Futon is really nice looking, especially with throw pillows. My daughter said it looks "cozy". The comfort of the mattress is pretty good; way better than any other mattress that comes with included with a futon. I haven't put the drawers together yet, so I can't comment on how big they are or what they'll fit. There are a few reasons that I gave it 4 stars instead of 5. The metal part of the frame was bent in several areas. You can't feel this while it's up in the sofa position but it detracts from the comfort of it as a bed just a little bit (feels a little bit slanted/tilted). I didn't want to incur the return shipping cost, so I just set it up anyway. The retractable arms, while very convenient, move and make quite a bit of noise when they're down. The drawers were a little scratched up when I took them out of the box, but since it will be hidden underneath the futon, that's not such a big deal. All in all it's a great purchase for the price.
We purchased this queen futon for our basement, which is our main TV room. It also will serve as the guest bed for our house. Overall, we are very pleased with the purchase. My in-laws spent two nights on the bed and they said it was very comfortable - my father-in-law has a very bad back and even agreed. My husband put it together by himself and didn't seem to have any major issues. If anyone was wondering, the side end tables do fold down. Four stars because...the mattress has a very strong smell when opened. It will need to air out a few days before anyone could sleep on it without getting a headache. And, the two braces which hold the mattress in place when it's in the sitting position really dig into it. I'm afraid they might damage the mattress at some point. I wish they were made wider and/or higher to grip more of the mattress. Otherwise, it's great!