the backrest for this chaise is very short, so there is no neck support and it's not terribly comfortable on the lower back, so just be careful with that.
The material is nice and soft, that's about the only plus.
I have been waiting to get this chair for a while. I ordered the taupe color initially but the color is not as it appears on the web, so I had to return it. After reading the reviews about the assembly problems I was a little more than nervous to begin. I did have a little trouble in the beginning trying to screw in the bolts, but there are 2 sets of holes to line up the chair back with the seat (2 in the front and 2 in the back). If you start with the 2 holes at the **back/rear** you shouldn't have trouble at all screwing in the rest of the bolts. It took about 30 minutes altogether and couldn't believe how sturdy the chair is. I am VERY pleased with this purchase. Oh, and make sure you like the position of the chair feet before you nail in the wood screws. The instructions aren't all that clear on this part; I had to look at the picture on the website to get an idea of how they should be placed.
My son ordered this chaise for his new home. Once it arrived and he attempted to put it together he quickly discovered that they did not send the legs, after several attempts to reach someone on the phone they assured him they would send out legs ASAP. Well they did and once again an attempt was made to put the chaise together only to discover they had sent the wrong bolts to connect the back section to the lounger section. When we called customer service they told him to go to Home Depot and buy what he needed and they would reimburse him the cost. My son did as instructed only to find out they could not get anything to match up that would work. Once again a call was made to customer service and this time he was told to box the chasie up and send it back at which time they would send a replacement out.....this is going on a month now. I am sorry to say that this is going to be our last purchase with Overstock.
Did the color match the color displayed onsite? yes
How is the quality of the product? average
Did the description onsite accurately describe the product? no...it is smaller than described
Appearance is as described and shown. Easy to assemble other than the legs are a big tricky getting them in the right position or location. Haven't tried to spot clean yet, but does spot easily. Problem I have is it just is not comfortable. If this piece is just to fill a space and not be utilized, it will work well, but don't plan on kicking back and relaxing.
Once you get this assembled, it looks good and is fairly comfortable. But putting it together is a BIG hassel since 3 of the provided giant bolts was almost impossible to get connected. Only my husband's patience and ingenuity got it gone. I would have sent it back. I use it in my bedroom to fill a corner space and it looks nice. I rarely actually sit on it.
How did the color on site compare with the actual product? same
Please tell us about the quality of the product. once assembled, it looked good and was comfortable
How accurate was the on site description of the product? fine
you get what you pay for.In this case i should of saved up for something better but i needed to fill a room before the holidays.This P.O.S. was so jacked up I thought it had to be someones return. the hardware bag was resealed , some of the screws were all over the inside,luckily they were all there .Not sure why others are saying its so hard to bolt together ,a little wiggiling on the back piece and bolt here and there and its pretty quick with your fingers,the worse part is 3 out of the 5 bolt holes are stripped the pieces that the bolts screw into just spin in the wood of the back piece ,so i m going to take it apart and re glue/ replace the threads after xmas, Oh and the dowels fell right thru the stripped out holes, pretty useless as guide pins so expect that.Also when installing the feet they are labeled front/ back left/right but it does indicate from which view ie if you are looking at the front of the back piece your right side is different if you are looking at the back of the chair ,so that takes time to figure out what should go where ,Wouldnt do it again but its less hassle that returning it and trying to find a replacement so close to the holidays.
Chair looks exactly as pictured, very soft material and very comfortable. Everybody that comes in to my house has to sit in it. I scotch guarded it, cleaning is very easy. My husband who is 6'2 doesn't like it, not made for very tall people.
Can you find out the estimated time of delivery of this item through tracking the shipping? on Jun 9, 2012Please enter a valid question.Answer This Question
This will be received 5-10 business days after ordering unless you expedite your order. Once you it leaves the warehouse you will be able to follow your purchase.overstockcustomercare1 on Jun 12, 2012
This is a bit of a strange question but do you have any of these chaises (Item #: 12084670) that are damaged (fabric torn, or discolored and such) and if so, would they be available at a reduced price. The reason I ask, is that I am trying to help my sister find one that will match her office set (sheâ€™s just starting out as a counselor), no one seems to make a button tufted chaise in oxblood for less than $2000 which is far out of our price range but an upholsterer said he could redo a piece to match but we need a chaise to start with and reupholstering a brand new undamaged chaise seems a little silly.
Thank you for any helpfw185a on May 14, 2012Please enter a valid question.Answer This Question
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