Super fast shipping. Product came with minor scratches but the wood was so dark you don't notice them. The price is the lowest I could find and their customer service department replied within hours of being emailed and resolved all of my concerns! Very please with this purchase!!
Everything keeps breaking, only 5 months later! I should have been more diligent in reading the description of this bed and have known not to buy anything made of "engineered wood." The main headboard piece was damaged in shipping, appeared to have some kind of papery/particle board finish on it. Overstock customer care sent a new one, which was fine. Assembly was not fun. Things didn't exactly fit together and line up well - parts were hard to work with. Bed didn't feel too sturdy. The frame did not hug the box spring - frame was not square. Do not attempt to shift the position of this bed AFTER you put the mattress on. The 3 little support legs holding up the mattress support boards will break very easily. And the support boards will break in half since legs are gone and have ripped out the connecting hardware. Just yesterday, the left frame piece broke at the hardware - splitting lengthwise in two - after my husband and I sat on one side together (about 300 lbs between the two of us). So now we have books propping up the mattress. Great looking, piece of **** bed..
The bed is beautiful and seems to be quite sturdy. I definitely recommend having two people to put it together - it will be much easier to line everything up. At the very least, there should be two people when attaching the side rails to the headboard and footboard. The only reason I am not giving 5 Stars is because the description is misleading when it claims, "No box spring necessary". This may be true if you have a regular mattress; however, if you have a foam mattress, you absolutely need a box spring! There's no getting around it. Luckily, box springs are not outrageously expensive. It's just a shame that after spending hours putting the bed together, we now have to wait for a box spring to arrive before we can enjoy it.
I must say, I was pleasantly surprised how quick my canopy bed was shipped. (I received it 2 days after I ordered it.) When it arrived ,it came in 4 separate boxes, and was extremely easy to put together. Ive been searching for the perfect bed for some time now, and the price was excellent. I am extremely happy with my purchase and will recommend to my friends and family! Thanks!