We've had this mattress set for a little over a month now. After spending a lot of time in local mattress showrooms, we knew this was the one we wanted. We were able to save well over $1000 by buying it on Overstock. The shipping and set-up were handled with professionalism and we have absolutely no complaints with that process. As a word of caution, we found that the mattress was significantly more firm than it was in the showrooms. That lasted for the first two or three weeks. As we've spent more nights in the bed, it has relaxed and become what we were expecting. It is a very soft bed and has eliminated the shoulder, hip, and back pain as well as the arm numbness we were experiencing as a result of our old mattress. The mattress itself is very big . . . much taller than our old one and taller than we expected. We now have to reach a bit to get into our bed. However, we don't mind it that much. Somehow sleeping on a higher bed adds to the feeling of luxury. (We've had a bit of trouble locating a mattress protector that is large enough.) Otherwise, we have no complaints. We simply couldn't be happier with our purchase and would recommend it to anyone looking for a soft, good-quality mattress.
We have bad backs, and worried about the plush mattress being too soft, but not to worry-there is a memory foam component, but that is only one layer, much support is added. Also, no sweating or problems with air circulation, all is well and we are extremely happy with this mattress. Oversize delivery is a problem, be aware of that-we had multiple problems with that. Overstock contracts with local shipping companies, and have little say over local problems, you will have to do the problem solving on your time, so be ready if you want to save some money.
I have chronic pain issues and this pillow top mattress is wonderful. Not too soft and not too firm. My pain pressure points are supported but not irritated. I was concerned about the memory foam being too hot, but after having it now for several weeks, I have not had an issue with too much heat retention as I had experienced with other memory foam mattresses. It has a breathing system that must vent away the extra heat. I really like the price for the value!