Everyone thought that I was crazy for purchasing a mattress online. I have never had any issue with any product I've ordered from Overstock.com that I didn't hesitate. The mattress arrived at the time I was told it would arrive. White glove treatment. It was a rainy day, and the delivery men took great care with my oversized package. Made sure I was happy with it before they packaged up my old mattress and box springs and again, were very thorough about not leaving any packaging behind. My husband and I are loving the quality of the mattress and impressed with the entire experience.
It's hard to express in words how disappointed we are in this product. We are on our 2nd one and have had the exact same issue with both attempts. My wife and I are in good shape, no excessive weight issues. This mattress is great for a couple of weeks. But after a month, a permanent dent begins to appear, and it only gets deeper over time. We now feel like we are sleeping in some futuristic sci-fi bubble because we sink so low into the mattress. We joke about meeting at the ridge in the middle to kiss each other goodnight. We believe this product is poor and should not be offered for sale. A complete waste of money.
I don't like to sink into my mattress, and this set suits me fine. It isn't a pillow top, but is soft on the top. Yet, I can feel the support underneath me, when I lie down. So far, I am very pleased with this mattress/box spring set. I have never purchased a mattress online, but I read and trusted the reviews. Also, compared sets online, and this was my best choice, including price.
We love this bed it has firm springs and a soft layer of foam but they delivery service was terrible. If you like a firm mattress I recommend this to anyone. Know what you want go try them out somewhere that's what we did then decided on this bed. Check the specs on the bed don't be fooled by the name cause they got different names at every store. We laid on the same bed at a big bed store and got it on here for almost 200 bucks cheaper. The shipping company they use is terrible though. White glove I know it says old mattress removal don't be fooled they will not hall of the old one. I wasn't home when brought it but my wife said they was lazy rude and pushy. they dragged the mattress though the yard refused to bend the mattress to get it up stairs and around the corner and they rushed her to sign the paperwork before I got home. So we had to get it up stairs by our selfs.
I had tried a similar model in a mattress store before ordering. The price was some $200 less than the retail outlet. With free shipping and no sales tax, it seemed a bargain. After sleeping on it less than two weeks, the side I sleep on has sagged. I feel like I'm sleeping on an incline. I am now trying the other side to possibly balance it out. Next stop--the middle. Can you get a good mattress that will hold its shape and firmness without investing several thousand dollars? I'm beginning to wonder.
I love this mattress set, however, I was disappointed the it does not have the straps on it for turning, I have asthma and needed to encase it and found it very difficult to manage without them. Otherwise it is very comfortable and the "white glove service" was phenomenal! It is indeed firm but I purchased a nice mattress pad for it so I have the best of both worlds. I highly recommend it if you don't like cushy super soft mattresses.
I did an incredible amount of research on mattresses as well as visited several mattress stores before purchasing from Overstock. I was looking to upgrade to a reasonably priced, firm king mattress that had a minimum of motion transfer as I am a light sleeper. Everything I wanted is in the Beautyrest Recharge Maddyn as it has both memory foam and wrapped coils. I am experiencing longer, deeper sleep with this mattress and it is very, very comfortable. White glove delivery was an added bonus to this purchase. Delivery persons were prompt, courteous, accommodating and professional. My bed arrived about 8 days after I ordered - delightful surprise. I had narrowed my vendor choice to two companies but IKEA customer service, even with live people, just doesn't compare to the help Overstock people provided me. Thank you, Overstock, for a great purchasing experience.
Ordered this for my vacation place. The mattress set is nice, but there was a missing stitching (about 1.5 inches on the edge on the side, noticed right after the delivery). Called overstock and was offered two choices: complete replacement which could take up to 5 weeks, or a credit for the flaw). I took the credit because I did not want to wait that long and I am not at the vacation home all the time. Good mattress and good costumer service.
I'm not sure why this bed has such high ratings because I could not be more disappointed in this bed. I enjoy a nice firm bed but this bed is hard as a rock and extremely uncomfortable. I recently purchased a 2 inch memory foam topper to help with this rock hard bed but it still does not help too much. It's bearable now but thats about it. 900 dollar bed that isnt much better than the floor. I'd suggest you continue your search rather than settle for this extremely uncomfortable bed.
I love this mattress/box spring set. The mattress is nice and firm, but still has a softness to it even though it's not a pillowtop. I was pretty wary of ordering a bed online. I'm glad I decided to order it, especially because how much cheaper it is than buying one at a mattress store. I definitely recommend this mattress if you like a firm bed that's not rock hard.
My husband has suffered from back pain for 8 years. We could never figure out the cause. A few months ago we stayed in a hotel with a firm bed. He woke up with no back pain. At the time we had a pillow top with a memory foam topper to help with the sagging in the middle. As soon as we got home I ordered this bed. He has slept great and no more back pain!!! Kicking myself for not ordering sooner! The bed is a little firm for my taste but I've ordered a 2 inch memory foam topper that I hope will work for us both. Delivery and set up was a breeze and the price was much less than in stores. We are very happy with our purchase so far.