I was surprised to see a mattress in a box show up; but then I didn't read very well. However, on re-viewing the description on O.com, I did not see any indication of the firmness. The mattress is soft. Since I only use it occasionally, it is not a significant problem for me, but I would have liked to know ahead of time.

• How did the color on site compare with the actual product? Not an important feature of the item
• Please tell us about the quality of the product. The mattress is a bit softer than I would have liked.
• How accurate was the on site description of the product? Did not mention firmness
• Would you recommend this to a friend? No

After reading several reviews about many, many mattresses - I finally chose this one because I primarily wanted a plush mattress that didn't require a box spring for my platform bed. I chose my last mattress (new) while in the store and and it doesn't even compare to the comfort I find with this one. By all means - if you need / want a firm mattress- this is not for you. I was in the market for plush and comfortable and that's exactly what I got. There was a small issue of not being notified when the item shipped... and Overstock was extremely pleasant and helpful in tracking my mattress - only it seemed as though even they didn't know where it was because it was delivered the day after they told me it would process and ship within 2 days. I got the shipping notification a week after I received the mattress. Better early than never! But, still kind of confusing and frustrating.

• How did the color on site compare with the actual product? Matched
• Please tell us about the quality of the product. Exactly as explained
• How accurate was the on site description of the product? Very
• Would you recommend this to a friend? Yes

Delivery date was later than expect, but is just what my back needed! Very comfortable!---

• Would you recommend this to a friend? Yes

Matress is very good quality for the price. Not to hard not to soft I sleep well on it. Would recommend to others.

• Would you recommend this to a friend? Yes

I would not consider myself a big buyer from Overstock, but I will say that every purchase has been great. This purchase was no exception. The mattress was delivered as promised and as described. I would definitely continue to buy from Overstock.

• How did the color on site compare with the actual product? N/A
• Please tell us about the quality of the product. It was excellent....great night sleep on the mattress.
• How accurate was the on site description of the product? It was perfect.
• Would you recommend this to a friend? Yes