Like other shoppers, I was very hesistant to purchase a mattress online. However, my wife and I did the research at local stores enough to gain an understanding of how the various types -Euro-top, Pillow Top etc. should feel. Prior to this, we had a bed that rhymes with Peep Bumber and were not satisfied at all. We constantly had back pain, and had several problems with it. It has been about a month, and the entire process was terrific. Shipping was a lot faster than normal and we had the bed delivered about 10 days after placing the order. They delivered it in the room of our choosing and the bed is awesome !!!! No more back pain, and the price was several hundred dollars less than the ones we saw in the store. $2.95 shipping was an additional bonus, so we are extremely happy with it, and will definitely buy from Overstock again.
I have been looking at mattresses for months, researching them etc. I was all set to buy one at another dealer for approx 300.00 more (it was a discounter store). I had tested all kinds of beds, read all about pillow tops, those foam beds, latex beds and temperpedic beds as I have multiple issues with my back and have chronic pain, and never get a good nights sleep. I decided to look on Overstock, and after a couple of weeks, of going back and forth wondering if it would be worth the chance, I took the plunge. The Delivery only took about 2 weeks, (would have been 2 days less but I had an appt) the delivery men were awesome, had it set up and ready in 10 min. The bed is absolutely AWESOME!!! It's just like going into any other store and buying it except I saved on this particular model at least 500.00. Around where I live they are on "sale" for 1100.00. I get up feeling rested, and its well worth saving the money and as long as you have "tested" the mattress elsewhere and know what your buying, def buy from Overstock. For 2.95 delivery , can not beat it.
Please don't buy a mattress from Overstock.com. Their main webpage says the non-returnables are memory foam which is why I tried to buy one online with the entire bed set/frame, etc. I don't like the queen size in my room and called immediately to return the whole thing and because they wrote it on other pages- that most people don't see- they will not accept it back. Their customer service in the Oversized Items department were not helpful at all and very robotic in their answers. No concern at all that I just wasted $800 nor concern that they lost me as a customer. If it's a non-returnable then list it on the main page for returns where everyone looks!! Jon- I promised I'd share with everyone I know and now I have. It's on my FB wall too! Tricking customers is bad business practice!
Needed a new mattress for the guest room and found the best price on Overstock. After reading reviews on different internet sites, I purchased this mattress. For some people's taste it would be a little soft but I find it oh soooo comfortable. Larger items like this do take longer to receive than a pair of shoes from Overstock, but after comparing prices I felt it was worth the wait. Also, a big plus, they were willing to take away an the old mattress, and carry the new one up a flight of stairs, remove the packaging and allowed me to get the dust ruffle in place before setting the mattress on top. Know your mattress and order it from the Big O. They never disappoint.
There is a misleading issue here at Overstock-they would not exchange this mattress for another one- this one is way to hard for me and low-So, i tired to return or exchange it- no they said as Mattresses can not be RETURNED- ever! It did not say this in return policy-only said no return for the ones in the plastic wrap(Foam)-I feel for this much money they might want to work on their promises to the public-it can be a good thing not to return a mattress, but it did not say that. I only wants to exchange it anyway, and they would not do that either-I love Overstock, but now I am going to be more careful with my purchases as they do not tell the"Truth" to us-Careful! Very poor business "O"....sad! P
This is a wonderful mattress at a wonderful price. The gold glove delivery service was much appreciated. They brought the new mattress and box spring up and took the old mattress away. The bed is comfortable: not too hard or soft---as Goldilocks would say, just right. This is the second Eurotop mattress set we bought from overstock (one Sealy; one Serta). We love it and our guests rave about how comfy the other is. I would highly recommend.
Looking for a bed that would be good for both of us - one a soft sleeper and one a firm sleeper. This seems to do OK. A bit too soft for the firm sleeper but no deal breaker.
i love it. extremely comfortable. perfect firmness
We ordered this mattress after searching for over a year. Our son had ordered from Overstock and was very pleased. The delivery was great and fast.
I ordered this bed for our Guest Room/daughter's room before my parents get out here for Thanksgiving. Ordered in late October, delivered in early November (and I live up in the mountains -very rural). The delivery guys were professional and on time, and they took away the old mattress & box spring with no problem. The bed is very comfortable -I like it better than our bed! My daughter sleeps well, and it is a HUGE improvement over our 30-year old bed that was in that room before. It is a bit firm if you are used to a soft (or very old) bed, but not uncomfortable. I was sure I would buy the foam topper for it, but I don't think that it needs it, and I am a side sleeper. To be fair, I haven't slept a full night in there, but I did fall asleep for a couple of hours the other night in there. I find it to be much more comfortable than the bed in our room. Great purchase!
Standard (5-10 Business Days) *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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