The bed itself is perfect i just can't say enough about it, but the company that overstock used to deliver the product called me about 2 hours before they were supposed to deliver the bed and said they had an overbooking and would have to come in 2 days time with the bed but i was on my way home early from work to meet the delivery driver so i had to waste my personal time off from work because of their incompetence, but they made it up to me by hauling the old bedding away for free. The bed is great though, really great
- How did the color on site compare with the actual product? the same
- Please tell us about the quality of the product. the product itself is of high quality and good firm design
- How accurate was the on site description of the product? perfect
I HAVE BEEN LOOKING ON LINE AND FINALY DECIDED IT'S IMPOSSIBLE TO COMPARE. AS I AM A O SHOPPER, I KNEW THAT WOULD BE MY BEST CHOISE. IT CAME ON TIME AND WAS SET UP AND THE OLD ONE TAKEN AWAY. I LOVE O!!! IT DIDN'T TAKE ANY TIME AT ALL TO GET USED TO IT. IT'S ONE OF MY BEST PURCHES EVER!
- How did the color on site compare with the actual product? EXACTLY AS SHOWN
- Please tell us about the quality of the product. THE FABRIC IS BEAUTIFUL ANDLOOKS VERY WELL MADE
- How accurate was the on site description of the product? VERY
I ordered this mattress since it was mentioned that it is Extra Firm but within couple of weeks, it turned plush and at places, it just takes the shape of the body and never returns back to it's original shape. Very disappointed with this purchase and would ask Overstock to put the correct title.
WELL..RECEIVED THE MATTRESS ABOUT A WEEK AGO AND WAS NOT SURE ABOUT THE FIRMNESS . MY WIFE TALKED ME INTO THE EXTRA FIRM MATTRESS DO TO HER AND MY BACK ISSUES. I MUST SAY IT TOOK AWHILE TO GET USED TO IT BUT THE COMFORT LEVEL GRADUALLY CAME..MY WIFE LOVES IT...I GUESS THATS THE MOST IMPORTANT THING RIGHT. THE DELIVERY PERSONEL WERE VERY PROFESSIONAL AND TOOK THERE TIME NOT TO BREAK ANYTHING...ALL IN ALL THIS WAS A GREAT EXPERIENCE.