Keep your family warm with this Bear infrared heater. The heater has enough power to warm the front or the back of the house. It does not get hot to the touch, which makes it safe around children and pets. The design is compatible with most any decor....more
Seems to work really well. We have not had the super cold weather yet. So, the true test will be when the sub zero temps hit. We had it on last night and it got too hot in our poorly insulated bedroom (I think it was 32 last night). We have a very large bedroom with electric wall heaters; we don't like them very much. Satisfied overall with the appearance , sound and out put of this heater. Not so much with the built in thermostat; doesn't seem to work like other thermostats I have used. Satisfied with the cost as we are renters and can take it will us when we move. Wondering what our power bill will look like this month.....
How did the color on site compare with the actual product? Darker.
Please tell us about the quality of the product. Looked cheap at first. Maybe because wooden heater is unexpected (in general). I knew what I had purchased; I did my research before buying.
How accurate was the on site description of the product? Very accurate.
I bought this heater one year ago. After just this one year the heat output started going WAY down - barely putting out any heat at all. I tried to contact the parent company FOUR TIMES because I have a complete 3 year parts and labor warranty. They NEVER answered my e-mails - AT ALL! When I called, they said the heater could only be fixed under warranty if I mailed it 25 lb. heater back to them AT MY COST, and they'd take a look at it. BUT, they said they'd have to get back to me before I attempted anything. They never got back and never answered any more e-mails. So, after I bought ANOTHER heater of a different brand, of course, I decided to take the damn thing apart myself, considering it a total loss anyway. When I took it apart, I found FOUR of the six infrared tubes were burned out (with a 40,000 hr life - each!). But they hadn't JUST burned out. They had actually melted the connecting wires that led to the tubes, telling me that it could have actually started a house fire. The manufacturer claimed that they are a great "American family business" and proud of what they build and sell - yet would not stand behind the heater when I had the problems. I've subsecuently given the heater to my brother who likes to dabble in electronics to see if he can fix it. But I'll NEVER, EVER buy one of these CRAPPY heaters OR deal with the Bear Heater Manufacturing Company EVER again!!!
How did the color on site compare with the actual product? color matched well
Please tell us about the quality of the product. quality of heater was fine - for ONE YEAR ONLY!
How accurate was the on site description of the product? site description was fine
We received the Bear Infrared Heater and used it to heat a single bedroom for our last daughter. This allows us to keep the other two bedrooms cold as all are on the same zone. Our daughter likes the heat from the infrared heater more than the central baseboard heat. We couldn't be happier!
How did the color on site compare with the actual product? Exact
Please tell us about the quality of the product. Very well built with quick heating of rooms. Looks and feels good
How accurate was the on site description of the product? Excellent
I love this heater. It makes the room nice and toasty within minutes. I have not turned my furnace on yet. I would recommend this to anyone that wants to save on oil or gas. It also never gets really hot to touch. I would recommend this feature to anyone that has pets or children. It is also very quiet. It has a remote which is very nice and a built in thermostat so you can set the temperature. This heater is awesome!
problem with the manufacturer and warranty. just over a year old and they want me to pay to ship it back,$$ and insure it $$ and that is almost what i paid for it. not happy with the service at all, weak...
trying to trouble shoot it and fix it myself.
How did the color on site compare with the actual product? fine
Please tell us about the quality of the product. weak fan
How accurate was the on site description of the product? fair
I bought this unit Jan 2012 used it a few nights. This year the weather in Chicago quite warm till last couple of weeks ago. I turned on the unit and it gave me error. When I called Bear, they told me to try some of the steps but none work. The unit is under warranty but they told me I have to ship the unit back to them on my own expense which will cost me another $50. I would think Bear will take responsibility on their defective unit. This turn out to be more expensive than I bought a heater from local store.
Please tell us about the quality of the product. Very poor
We have had the heater for almost a year. Last week I noticed it was not heating as much as it used to. I took it apart and did an inspection. It is wired with three sets of two elements chained together. Two of the 6 heating elements had broken. This left the unit heating with only two elements. The case looks nice and everything else has worked fine, but our cheap little ceramic heaters produce just as much heat, are several years older and cost a lot less.
How did the color on site compare with the actual product? Good
Please tell us about the quality of the product. average
How accurate was the on site description of the product? good
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