The quality is good and it looks awesome. What looked like silver buttons on the headboard or actually little plastic gem stone looking things, I wish that would have been in the description. What I found a little annoying was the lack of detail in the assembly directions, if you get it you'll see what I mean. All in all, I think the price for what you get is great.
Did not see the comment about crystal accents- the picture makes them look like silver buttons. Love the overall look but need to now figure out how to fix/remove the crystals. Shipping container was very poor- box was completely open when it arrived.
I ordered this lovely bed for my daughter . She showed me a picture of it ,for her new Condo. When my husband & I took it to her for a surprise ,we were the ones surprised .The bed came without legs and supporting legs also. The bed also had 2 pieces broken , they were plastic .I have reported this to customer service and they have been very helpful trying to find them for us but it is taking so long I am losing my patience ! So until they come up with a resolution to this problem ,my daughter continues to sleep on the couch ! I do however thank the rep. at customer service for the effort . I gave 4 stars because it is very nice . Just cannot use it !
When I seen this bed I fell in love. I ordered it and never received my product. When trying to reach customer service I got the run around. How do you lose a 70lb huge box? I'm sure if I ever got the bed I'd be satisfied but the fact that it is missing in action makes me very unhappy with the overall Overstock.com site. I will never order anything from here again. I'd rather have the bed then my money back.
Headboard arrived separate from rail system, with no instructions. Also the image on the website did not match the product received. The rail system was our biggest problem. It did not contain the eight bolts and eight woodscrews necessary to put the bed together. A trip to the hardware store was also a failure as the bolts seem to be a unique type.