First thing's first: this was my first purchase from Overstock.com. I was really happy about how everything fit into two boxes and they were just sitting outside my front door. My boxes were a little beat up, some small cuts and dents, but nothing that scratched the bed frame. After lugging everything upstairs, I unboxed and completed assembly (by myself) in about 2 hours. The leather look of this frame has a really premium feel to it, I don't think the photos do it justice. For anyone wondering, the finished frame sits about 4 inches off the ground thanks to the small wooden feet. It feels a bit fragile during setup when you're installing the provided slats, but after you put a mattress on it, weight seems to be disbursed evenly. Supports 2 adults and a pug quite nicely. The headboard is only about one or two inches thick, not really pictured, didn't matter much to me. Overall very happy with this purchase, if you're on the fence about this one, I'd say go for it.
This was my first experience ordering from Overstock.com and I never received my beds which I depended on. After I contacted customer service twice to determine if the beds where coming or if they were resending took another week. I thought I had plenty of time to get the beds I needed but I was wrong. They then informed me that they couldn't re-ship and I asked for other options and they said they would give a refund. I waited for that too. They did refund my money. Sorry will not use your company again.