First the chairs came with missing stoppers. Contacted overstock and supplier replaced. But they replaced with stoppers that are so huge that they don't fit even if I tried to trim them. Existing ones are pretty much useless, as it gets wear off almost immediately and makes noise when u moved the chairs. I ended up getting stoppers that covered the legs which looks and works much better
Beautiful, beautiful chairs! But, shipping is a disaster. Chairs arrived in perfect condition, but the legs were scratched excessively because of the way the product was handled and shipped. One of the legs was sticking out of the cardboard carton, so that leg got beat up the most. Overstock is of course very responsible about helping out and I am waiting for replacement legs.
If I could give these chairs no stars I would. Although the design is striking, the quality control was awful. I ordered the white, as the natural was not available. They arrived totally damaged. One chair had some hardened liquid stuck to it and they were both scratched an dented and discolored. Overstock customer service was excellent as always, and I don't fault them. Their vendor should be ashamed for sending such damaged merchandise. They came together in a big box with no padding or packaging around them. Such a disappointment.