I normally don't write review but I better do it this time so no further people will be disappointed by this. The linen tower delivered in less than two week with a big crack on the face. Overstock sent the second one to replace it. There is a same crack but in the back. Since I already design the bathroom to use this cabinet and no one except me will see the crack. I keep it. I then found the bottom two draws have small cracks on the face panels. The wood used is already peeling off from the face panel. The wood is poorly painted. Its website claims the cabinet went through 12 stage preparation. It's hard to believe it did. The surface is rough. The handles have paint on it. Opening the top door the back panel is not fully covered by paint. For *** I expect something is made a lot better than this. I strongly recommend to look for something else before you have to use this product.
Let me start with the really good news. This a beautiful well constructed vanity. This stylish vanity has become the centerpiece of our master bathroom remodeling. Now lets get to some items/issues that made this experience a little challenging:
1. We only wanted a vanity with no counter top. Luckily, this worked out for us since the top was not included; however, we could never get a definitive answer from customer service if the vanity contained the counter top. Customer service said they would inquire and get back with me. They never did, but like I said earlier everything worked out.
2. Here's my biggest issue. The vanity arrived at my house assembled. The delivery men quickly left and I quickly realized I had a damaged vanity. The vanity was seriously busted up during shipping. The packaging was not designed to handle shipping. After a few phone calls and some paperwork a new vanity was on its way. The shippers arrived and took the busted up vanity. The new vani...
Love this canbinet. Has several shelves within that help with storage and it seems to be of good quality. Only issue is that this vanity is not meant to be lnstalled next to a wall as it does not have a flush installation option and will leave a small gap b/t the wall and the cabinet. It is designed to be freestanding.
The first vanity I received arrived with the vanity top chipped. The actual vanity itself was nicely made and solid. It took 3 weeks from the time it was ordered to arrive then another 2 weeks for it to be picked up to be returned. Overstock shipped out a replacement which arrived at the shipping company already damaged so that was never delivered to me. It's been 6 weeks and no vanity. In all , I ordered 3 different vanities for my 3 bathrooms which are being remodeled. Only 1 of the 3 arrived in good condition. Thank goodness for Audrianna in the Oversized Items Department Customer Service. She has great follow through and has been very responsive. It's disappointing to have waited so long to receive these vanities only to have them arrive damaged.
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