Although the item arrived with a broken whole bean hopper, overstock.com telephone and e-mail followup support was very responsive; a replacement was shipped and arrived just 1 week later, as I had requested in my first call. The unit has worked flawlessly and made great coffee for espresso with a high degree of consistency every time. I'm very satisfied with my purchase and look forward to using it for years to come.
- How did the color on site compare with the actual product? The product looks like the website picture.
- Please tell us about the quality of the product. The grinder makes great coffee for espresso and seems to be well built.
- How accurate was the on site description of the product? The description was accurate.
I have been an avid coffee drinker since living in Europe ten years ago. I used to have Starbucks grind my beans Turkish roast and my coffee was good but never tasted like it did in Europe. Now I grind my beans even finer and wow, what a kicker in the morning and oh so smooth. Thank you Baratza and Overstock!
- How did the color on site compare with the actual product? Precise
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Accurate but more would have been better