When I received this item, I was immediately concerned because the packing was very dinged and ripped. Also, I could tell that someone had previously opened the package and then taped it back up (because there were balls of styrofoam stuck in the tape). Sure enough, when I got it open, the metal was badly bent. I assume that when another person received the bent and damaged piece, they taped it back up, and sent it back. I don't think that Overstock should have sent it out again as a new item considering that it was returned for being damaged. I thought for a long time whether I wanted to do the same, tape it back up and send it back. Then I thought about what a pain it would be to send it back, and took out my hammer to straighten the metal parts, which I figured would not show. After hammering out the dents and straightening the metal as much as I could, it was not hard to put together, and is very nice looking. Also, one of the wooden shelves has a nasty scratch on the front.
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. nice looking
- How accurate was the on site description of the product? fine