These are great chairs but not to include the seat cushions renders these chairs completely unusable. The cold wire steel frame is extremely uncomfortable to sit on without the seat, they are obviously supposed to have a seat cushion on as every product photo includes them. They should include them and make the chairs more expensive if they have to but then again paying any more that *** for a chair that won't have cost any more than *** to make in China could be painful. Overstock customer service was flawless as usual, the product I have a problem with. They have made a note now that they don't include the cushions but it needs to be one of the bullet points when describing the item to make it clear.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Seems ok
- How accurate was the on site description of the product? Not accurate
Overstock really needs to put on that pads are not included or change the image. Even the directions in the box explain how to put the pads on the chairs! I will be calling and asking for pads or a discount! Very disappointed. I would have given this product 5 stars if the pads were included.
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. nice
- How accurate was the on site description of the product? horrible
Although I now notice the description doesn't mention chair pads, I ordered the black chairs and expected to receive white pads with them. If Overstock isn't going to include chair pads then the photos should say "chair pads not included." Either that or don't picture them with pads! The chairs are nice though.
- How accurate was the on site description of the product? Photo of chair is misleading.