The couches were as expected for an overseas product, however, the shipping information provided, meaning the tracking number, was only good from the manufacturer to a shipping company, O.com did not provide a real tracking number, I had no way of knowing when they would be delivered until the day before when some other trucking company called stating delivery would be the next day. It is hard to take a day off of work with such short notice. The tracking number provided changed est. delivery dates every day, then posted deliverd, which was accurate, they were deliverd to the trucking company, when calling O.com, they couldn't help figure out where the couches where. Also, the couches needed complete assembly with no paper directions, good times!
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
More details
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
More
details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
Type your tag below and press enter or comma.