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Ariel Platinum 'The Hermes' Dual Flush Toilet

Overall Rating Rating 4.5  |  59 reviews  |  Write a review
Today $394.99
Save $40.01 (9%)
Item #: 11276607
    Update your bathroom with this dual-flush toilet featuring the powerful Out and Out flushing system and youll never have to flush twice. It features a nice soft-close seat that doesnt slam, so you dont have to worry about waking anyone up at night....more

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Sponsored Links What's This?
    Add a modern look to your bathroom with this Ariel Platinum toilet. This Hermes toilet features a one piece, contemporary design.

    • Made of durable porcelain with a high quality stain resistant polish
    • Soft close, non-slamming seat upgrade
    • 12-inch Onefit rough in technology
    • Out and Out powerful flushing system
    • Flushing volume: 1.6/0.8 GPF (Dual Flush)
    • Elongated bowl
    • UPC Approved
    • Toilet measures 28.8 inches long x 18 inches wide x 31.2 inches high
    • Seat height: 15.55 inches
Dimensions:
28.8 in. L x 18 in. W x 31.2 in. H
Warranty:
1 year warranty on parts
Materials:
Porcelain
Model No:
AP309
Brand: Ariel

Features

  • Style
    Contemporary
  • Material
    Ceramic
  • Type
    Contemporary, Dual Flush, One Piece
  • Includes Hardware
    Yes
  • Assembly
    Assembled
  • Stain Resistant
    Yes
  • Toilet Bowl Shape
    Elongated
  • Toilet Handle Type
    Push
  • Toilet Seat Shape
    Elongated
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Showing 5 most helpful reviews on this product.

  • 5 Stars 44
  • 4 Stars 9
  • 3 Stars 2
  • 2 Stars 1
  • 1 Stars 3
  • Great Engineering

    We installed this toilet a couple of days ago and we love it. It took me about 3 hours, including removing the old own. Installing this toilet does take a small amount of mechanical aptitude; about the only thing that looks like a typical U.S. toilet is the wax ring. Be sure to measure carefully. If you don't know how to find the center line of the drain/flange, measure from the edge to a wall, then again 90 degrees to that. Measure the flange diameter, divide by two, and add that to the wall measurements - that's the center of the hole. Now, subtract the dimensions given from the center of the hole to the screw holes from the wall number, and you have your hole positions. Another suggestion - attach the water line to the back of the tank before setting the toilet in place. If like ours, it's close to the wall, it's awkward to attach then. One last comment; if you go the bathroom, you may hear water drips. That's because as you add volume to the bowl, it forces water over the air trap and causes a dripping sound; nothing to be concerned about.

    • Would you recommend this to a friend? Yes
  • Cool toilet

    This is soooo cool looking in our newly remodeled 1/2 bath. The auto closing is a nice bonus. My husband was very impressed with the ease of installation. He did use an extra thick wax ring. It removes waste without problems. Because is works a bit differently than a standard toilet - it does have a different sound after the flush but only noticable to anal people like us. One note of caution, since it's a Euro product obtaining repair parts might be an issue. We knew that going in.

    • Would you recommend this to a friend? Yes
  • Ariel Platinum 'The Hermes' Dual Flush Toilet

    IT's been a year since I purchased the toilet and I wanna to give it a try before writing a review! Great product for the $$!!!! I was looking at several places prior deciding to purchase it from Overstock and don't regret about it!!! Thanks you, Overstock!!! THe seat doesn't drop when close the top - it slowly gets down! One piece looks great and so easy to clean. Can't be happier. The price on one piece toilets is way higher at all other places i looked at! I'm happy!

    • How did the color on site compare with the actual product? well
    • Please tell us about the quality of the product. super
    • How accurate was the on site description of the product? very
    • Would you recommend this to a friend? Yes
  • You will eventually be disappointed

    We purchased the Ariel Hermes dual-flush toilet from Overstock a couple years ago for one of the bathrooms we remodeled. We loved the look of it and it seemed like a good value. After about 1 year of use, the toilet was not flushing properly, requiring multiple flushes to get things down. I tried contacting Ariel and after some digging, finally got in touch with a distributor in NJ that carried parts for the toilet. I placed an order for a replacement flush valve. After a month or two, I received a valve that didn't fit. I contacted them again and was told that they needed to get an older model of the valve and that it usually takes months because it comes from Europe and they wait until they have enough orders to fill an entire container to ship to the US. About 9 months after I first made contact, I finally received the valve that fits. I installed it and it didn't help. RIght now, it takes about 3 to 4 full flushes to get everything down. So much for efficient, effective low-flow. We are now so frustrated that we've decided to pull it out and replace it with a TOTO model. We have purchased many things from Overstock and have generally been very happy which the merchandise we get. This is the one big exception. Save yourself the aggravation and stick with the more reliable brands. Also, please keep in mind that many of these reviews are written days or weeks after a purchase during the "honeymoon period". Look for reviews like this one written at least a year or two after the purchase to get a better sense of reliability. This particular toilet model has very poor reliability and poor followup customer service. A bad combination.

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    • Would you recommend this to a friend? No
  • After installation, Great

    I really like the look of this toilet and it seems to work well. My one issue was that we had to move the water supply because this toilet has a very different footprint from the standard american toilet, so the porcelain had to stand exactly where my water supply line came out of the floor. Thankfully this was not a big issue in our particular setting.

    • Did the color match the color displayed onsite? Yes
    • How is the quality of the product? Good
    • Did the description onsite accurately describe the product? Yes
    • Would you recommend this to a friend? Yes
View All Most Helpful Reviews
  • Ariel Platinum 'The Hermes' Dual Flush Toilet

    You won't be disappointed, and you won't ever go back to the standard American toilet design. This is so stylish, easy to clean, and conserves water.

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    • Would you recommend this to a friend? Yes
    Flag

    tara1993 from Denver, CO, May 14, 2014

  • Love the Look

    This toilet has it all. It looks awesome, easy to install, saves water, and is a breeze to clean!

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    • Would you recommend this to a friend? Yes
    Flag

    tolentinoasso from hudson, florida, Oct 31, 2013

  • Excellent toilet.

    I was looking for something different to go in my newly built home and toilet was perfect. It is extremely well made and looks very modern which was the look I was going for. I like the dual flush because I am saving on water, so that's a win for my bank account and the environment. Well worth the price. Also it was packaged amazing and shipped from the west coast to the east coast and made it here without a scratch.

    • Would you recommend this to a friend? Yes
    Flag

    jnatar from Lester, WV, Aug 5, 2013

  • nice design, working flaws

    the product looks are great and is comfortable, however the flushing mechanism is made of plastic and not well designed. It does not always work correctly and needs some fiddling when the mechanism gets stuck. You pay less that in other brands and the looks are great, but once the equipment is installed you wished you have bought some other brand.

    • How did the color on site compare with the actual product? yes
    • How accurate was the on site description of the product? Very accurate
    • Would you recommend this to a friend? No
    Flag

    blablablah from Washington DC, Feb 17, 2013

  • Stylish looking toilet

    Great looking toilet, a little bigger than I thought. Easy to install, sleek design.

    • How did the color on site compare with the actual product? great
    • Please tell us about the quality of the product. good quality
    • How accurate was the on site description of the product? accurate
    • Would you recommend this to a friend? Yes
    Flag

    lula15 from Michigan, Nov 23, 2012

View All Most Recent Reviews

Product Q&A

Ask a Question

I think this model toilet that I bought is defective, since I tried everything to test it per toilet’s manual? What can I do next? pattik80 on Aug 29, 2013
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Answer This Question

Hello pattik80, I sincerely apologize that you've had so many problems with this toilet. You will be contacted by Customer Care for further assistance on this issue. Thank you for shopping with us. overstockcustomercare1 on Sep 1, 2013
 
 

what is the actual color? swetpea on Aug 10, 2013
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Answer This Question

Thank you for shopping with us swetpea. The color is white. Have a very nice day. overstockcustomercare1 on Aug 14, 2013
 
 

What color metal is the flush button? Chrome or brushed nickel? enarmbru on Nov 25, 2012
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Answer This Question

The flush button is plastic and its color is chrome. overstockcustomercare1 on Nov 27, 2012
 
 

What's the country of origin for this toilet? takobaka on Oct 24, 2012
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It is made in China. overstockcustomercare1 on Oct 25, 2012
 
 

Can you please post the manufacturer's model number for this item? zhanchik on Oct 13, 2012
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Answer This Question

The model number is AP309. overstockcustomercare1 on Oct 15, 2012
 
 

Please give measurement from the toilet back (against wall) to front of the seat - > trying to make sure its fits (if there will still be leg room in the toilet closet). byrdcrest on Sep 14, 2012
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I do own this toilet. The measurement that you are asking for is 29 1/2 inches. giver2 on May 9, 2013
 
 

We bought this toilet from you 2 years ago. It is time to replace the seat, but I cannot find one that fits it. All the seats I find at Home Depot don't fit. The distance between the two holes on the toilet, which connect the seat to the toilet is exactly 6 inches. All the replacement seats have a distance of 5.5 inches. Is this a european size? Do you sell the replacement seat?  on Sep 1, 2012
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Answer This Question

Unfortunately I do not have the access to this information. I would suggest contacting the manufacturer. overstockcustomercare1 on Oct 8, 2012
 
 

What is the out and out flushing system?  on Aug 28, 2012
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Answer This Question

Unfortunately, that information is not available. overstockcustomercare1 on Aug 29, 2012
 
 

Can you replace the plastic toilet seat with standard elongated seat? Or is the seat special because of the soft close? dennicon on Mar 23, 2012
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Answer This Question

We don’t recommend replacing the plastic toilet seat with a standard elongated seat, but it is possible. overstockcustomercare1 on Mar 27, 2012
 
 

What is the seat cover made of? dennicon on Mar 22, 2012
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Answer This Question

The seat is made of plastic. overstockcustomercare1 on Mar 23, 2012
 
 

Seat height? wadepalmer on Feb 27, 2012
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Answer This Question

The seat is 15.94" in height. overstockcustomercare1 on Feb 29, 2012
 
 

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