Cons: First one had scratches in the paint, dents, poor welding and two right side panels. I returned for a replacement, hoping the first one was a fluke. The replacement came with chipped paint, poor welding, and poor packaging by the manufacturer, which left lots of sticky residue from the tape stuck to the metal instead of the plastic. Very disappointed in the item, so returned for a full refund. Pros: The color teal was a fantastic shade! The wheels for mobility, a great idea. Customer service both times I called in were incredibly sincere and super efficient in processing my requests. Still love Overstock, have been a happy customer for many, many years and will continue.
I ordered this cart so that I could purpose it as a bar cart. It's a bit smaller than what I thought, but it's still cute and can serve multiple functions in the home. When I was assembling the pieces, I noticed that one of the shelves wasn't screwing into the legs properly- the screw couldn't reach far enough into the shelf to secure it. I reached out to Overstock support and they sent me a brand new cart, instructing me to use what pieces I needed and send back the rest rather than just sending me the shelf on its own. I received my new replacement package promptly within a week. I took out the first shelf of the new cart and noticed it had a dent in the side. Good thing there were two more shelves in the package! However, the second shelf I pulled out ALSO had a dent in it! I prayed that the third shelf would be undamaged, and thankfully it was fine. I screwed it into my cart without issue. Considering I was sent two separate carts and 3 out of the 6 shelves were damaged, my experience really brings into question the quality of the product and the actual value of it. In the end, if you receive this cart without any damage or issues, you should be satisfied with the product- just don't expect anything high-quality.