Add a touch of Alexis style to your kitchen with this counter-height stool. This counter stool features a 360-degree swivel seat and individually hand-applied Genuine Germany brass nailhead trim.
I purchased 8 stools and 1 of the stools had a defective swivel. I contacted Overstock and was told they would send me another swivel. 10 days later the swivel arrived and it is worse than the first. Then my husband noticed that 6 of the 8 stools have large cracks on the back of the stool. I contacted Overstock and was told because it is 32 days since my purchase they will only replace the backs. I asked what happens if these are bad? She told me there will be no warranty that "they made an exception as I am beyond the 30 days". Now how is that for customer service? Spend almost 1K and complain about the product after 2 weeks and they won't stand behind the product. Not only will I be going to my credit card company, but they lost a good customer.
Great stool! I was looking for something sturdy for my kitchen island. I have young children and I needed a strong stool that they could climb in and out of with out it tipping. This stool is perfect. It wipes down nicely also and my husband put it together pretty quickly.
How did the color on site compare with the actual product? Color was accurate
Please tell us about the quality of the product. Very sturdy
How accurate was the on site description of the product? right on!
I ordered three of these stools for my new house. They are the perfect color to compliment my dark stained cabinets. They are not difficult to assemble at all. My BF and I took the longest to put the 1st one together but the other two went together extremely fast. All the holes lined up, no scratches on the products, so I don't know what other people have experienced. One thing I figured out when putting the back on the swivel seat is you have to do the center bolts tight first in order for the outside holes to line up. It just made sense looking at it. The only problem with the stool is you do feel a bit like you're going to fall forward out of it. I'm getting used to it now and I do sit against my counter, but I'm a larger size so that might be why. My very thin BF doesn't feel it. They are very sturdy and solidly built. Highly recommend!!!
How did the color on site compare with the actual product? Exactly.
Please tell us about the quality of the product. Excellent Quality
How accurate was the on site description of the product? Very accurate.
It took about 45 minutes to put the first one together, then about 20 to 25 minutes each for the other two. Be careful to pay attention to orientation, because it is easy to put the top ring on upside down, which you might not discover until you go to attach the seat and back assembly. No missing parts, and went together well. Instructions a bit sketchy, but that is normal. If you ever did an Ikea project, this is actually better. Finished stools are very beautiful. They are heavier duty than some. I had a 35 inch from the floor granite slab counter, which makes the 24 inch stools perfect. Can't beat the price.
How did the color on site compare with the actual product? same
Please tell us about the quality of the product. Pretty good quality overall,
How accurate was the on site description of the product? very good
Before I order one, would like to know the thickness of the seat padding. Is it comfortable to sit on it for a couple of hours?burakev43 on Jun 14, 2014Please enter a valid question.Answer This Question
Hi burakev43, after reviewing with our support staff we found that the padding is 2 inches thick. I hope this helps, thank you for shopping with us.overstockcustomercare1 on Jun 27, 2014
The item description says "rich Cappuccino" color. Is that really black? I'm looking for black. The pictures look black.darlaanne on Jun 29, 2013Please enter a valid question.Answer This Question
Rich cappuccino is not completely black because in different lighting a shade of dark brown will show. It is actually really a nice color, but may not be what you want if you are looking for a complete black color.
Thank you for shopping Overstock.com; let us know if you have any additional questions.overstockcustomercare1 on Jul 5, 2013
Thank you for your interest. The weight limit is 250 pounds.Please feel free to contact us again with any further questions.
overstockcustomercare1 on Nov 9, 2012
It said in the specs 250 plus pounds. If you are heavier, you might want another type of chair. They are pretty heavy duty, and I think they canprobably goa little more, maybe 275 safely.jeremy1953 on May 22, 2013
Any chance you will get more of these in stock? I need one more! on Jul 20, 2012Please enter a valid question.Answer This Question
We restock items as they become available, however we can not guarantee an item will be restocked. overstockcustomercare1 on Jul 20, 2012
Bicast leather (also known as bycast leather, split leather or PU. leather) is a split leather with a layer of polyurethane applied to the surface and then embossed. Bycast was originally made for the shoe industry for glossy shoes, and recently was adopted by the furniture industry. The resulting product has an artificially consistent texture that is easier to clean and maintain.
Furniture manufacturers say that the main benefit of bicast leather is its price. Lower grades of leather can be used during the manufacturing process, and treating with polyurethane gives a uniform shine and a long-lasting "like new" appearance. Bicast leather looks best, they say, on furniture with taut seat cushions and pillows. It can easily be cleaned with a damp cloth. New bicast leather furniture can have a slight chemical smell, but this typically dissipates about a week after the piece is exposed to air.overstockcustomercare1 on Mar 2, 2012
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