We bought 4 of these stools, and loved the look of them. The seat material is a little cheap looking close-up, and they are not the most comfortable, but overall, they look very nice.
The problem is that after using them for less than 6 months, the rubber ring around the bottom of the base started coming off on 3 of them. This is a huge problem because the base itself is hollow, so the entire weight of the stool rests on the circumference. So when the rubber comes off, you are left with a piece of sharp metal that will damage a wood floor.
Ok, so the stools have an important part that is cheaply made. That can happen. But what really got me was when I called Overstock about this, and asked for some replacement rubber feet, they told me that the manufacturer wanted to charge for them. I mean are they kidding? First they make a bad product and then they want more money to replace something that should never have broken in the first place?
In the end, I tossed the stools. Lesson learned.
My advice is to avoid these stools and anything else manufactured by ***. Good looks only get you so far in this world. Pay a little more money for quality from a manufacturer that will stand behind its product.
How did the color on site compare with the actual product? Accurate
Please tell us about the quality of the product. Poor
How accurate was the on site description of the product? OK
These chairs are easy to assemble, look wonderful in our office and all of our employees love them for our kitchen bar and rec area. We loved our first order so much we ended up ordering 4 more and the table that matches. We highly recommend them!!
The stool looks good and I'd love to use it, except the black cap on the hydraulic tube that I'm supposed to "remove and throw away" is pretty much cemented on and impossible to remove. My husband and I have both tried till we're red in the face to get it off but it won't budge. So, needless to say, I'm pretty irritated with the manufacturing of this product right now...
Someone else mentioned the cap was difficult to get off, so it's probably hit or miss if you get one that's really hammered on tight. Unfortunately, the one we got is impossible to assemble correctly until I get a hold of a tool to cut it off, and hopefully I don't damage the stool in the process.
My husband and I really love these! We've had them for a few months. We haven't experienced any problems with the hydraulics as other reviewers have mentioned. And we've had people over and everyone plays with the hydraulics. Even kids have played on it, and so far, no problems (knock on wood!). We only ordered 3 because we weren't sure about spacing, and quality. We saw very similar stools at **, but they were slightly more expensive, so we came back to Overstock to order another one.
I ordered this chair because the design was perfect for my new apartment, but once I received them and put them together (Which was super easy) they felt unstable and not that comfortable. Maybe it's because I have a big XXX and my family does as well. I needed something a bit more solid and a little more of a back on the stool. I think it's better to pay the extra money for a good chair anytime!
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