We were disappointed to receive a Made In China product. The description online clearly stated that it's made in the USA, and I even contacted an agent before purchasing to confirm that. The AC arrived with some minor scratches, which is only cosmetics. It would have been fine except the outer box clearly stated made in China, and also the AC itself!
We had to request a return and ordered another brand which is also supposedly Made In USA. Let's see if it's true as described...
When my 12000 BTU through the wall A/C unit died after 8 years, I thought as long as I'm replacing it, I'd go for a slightly more powerful unit. Surprisingly, there are fewer - and more expensive- thru-the-wall units than window units to choose from. I have been pleased with the performance my fairy recent purchases of a Frigidaire stove, micro/range vent and coffee maker,so the brand name was a plus for me. I like all the features, including the thermostat on the remote. Overstock had a great price, practically free shipping, and door to door delivery. Unfortunately, I had to upgrade the wiring, as my 12000 used my current house wiring. Please check that you have the correct voltage required. I didn't see it in the write-up of this unit... perhaps I missed it, perhaps they assume everyone knows.
It is a bit noisier than my former unit, but overall, I am pleased with this purchase.
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