I'm always hesitant to order furniture online without seeing it in person, but this ottoman bench was exactly what I was looking for and priced so well, I had to order it. So glad I did - it is a beautiful, well- made piece. When mine arrived, one of the nail heads was missing from the trip. One phone call to overstock customer service, and two weeks later I had a set of replacement nail heads and easily put the missing one in. Would definitely recommend this ottoman bench if you are looking for a great balance between price and quality.