This arrived very quickly and is the perfect addition to the beautiful Santa Barbara sectional I also ordered from Overstock.com. Quality piece of furniture that would compliment many decors. It is unique and classic at the same time. Very pleased!
This is not Overstock.com's fault. However, I received the product and it has a multitude of defects. First, the underside of the ottoman has a zip pocket in the liner containing the legs and hardware. Wonderful, except the liner was ripped open, exposing the underneath of the ottoman. Inside the ottoman was a packet of silica pellets, which was split open, and were rolling around inside the ottoman. Next, I noticed the legs would not attach squarely, due to off center mounting holes and cage nuts. Next, there are literally dozens of strings hanging off the ottoman, that would have to be clipped. Once I got past that, there was a rip in the corner of the fabric, near the bottom of the ottoman. To top it off, there is some manufacturing debris (tape, wood, or paper), underneath the fabric. This would not be a deal breaker, other than its dead center on the top side of the ottoman. Every time you sit on it or move your foot, sounds like you are crumpling paper. Honestly, I cannot believe this thing passed any sort of quality control during manufacture. I would say the size and color is perfect. I called Overstock.com to request a return/replacement, and will give it one more chance. Perhaps the one received was just a lemon. I am not happy with the inconvenience of returning, and was not offered any compensation when I called to complain, just an offer to return/replace.
I don't know what I was thinking when I decided to order a sectional online. I don't know what I would have done if I had hated it. With that said, I could not have been more pleased. I was looking for a linen style sectional with the nailheads for my sunroom and found none in my area. This sofa came and it is absolutely perfect and the price is outstanding! I have found that when the seating is too soft then my back will hurt if I sit for long periods. The deep seat cushions are sturdy and supportive, but not too hard and the sofa is well made. I rated the style as Good, just because having a type A personality I would have wished that the back pillows were attached, however since they are not the covers are removable should you want to dryclean them, as are the seating covers. I am now considering buying the matching ottoman.
We bought the sectional, needed the matching ottoman piece, everything is great about the Santa Barbara Abbyson set, it is made extremely well, compared to other products that are 2-3 times as much, and believe me we've done the research, it can be used as a tray, magazines, foot rest, the works, it's great and looks great! Thank you, Overstock. also came brilliantly packaged and within a week from order date.
I ordered this and the sectional. This came in 1st. If this is an indication of the sectional that's on it's way I am not going be happy. This ottoman is really lightweight. When you sit on it your body bounces a few seconds. I HATE that. It does wrinkle when used. I know it's for feet but I have grandkids who will love to jump on this too bouncy thing. It should have had some fabric protection but didn't. I put scotch guard on it. I am sorry I ordered this and cringe every time I think of the sectional to match that's on it's way. You get what you pay for. I read others reviews about the sectional and bought into the hype. I wish I could talk to someone who's had the thing over a year to see what's going on with it at this point.