Had NEVER ordered furniture on-line so I was very wary. There was no need to be. The furniture arrived approximately 3 weeks after being ordered and the shipping company was very prompt in making delivery. Could not be happier with the quality of the furniture and the value as well. I spent a great deal of time in furniture stores before deciding on going this route with Overstock. So very happy I did. Now I am afraid I'm addicted to Overstock.
- How did the color on site compare with the actual product? Identical
- Please tell us about the quality of the product. Top-notch
- How accurate was the on site description of the product? Totally accurate.
My set took about 1 month to arrive after I ordered it. The shipping company kept me updated however and when they delivered the set they set it up and removed all the packing materials. The seating is firm and the cushions are attached to the sofas. I am looking so forward to receiving the ottoman now that it i back in stock to complete my set. Looking forward to enjoying for many years.
- How did the color on site compare with the actual product? Compared
- Please tell us about the quality of the product. High Quality
- How accurate was the on site description of the product? Accurate
I purchased this set July 2012. The set looks amazing in my living room. There are 3 adults living in my home (myself, spouse and 23 year old daughter). Well the love seat is peeling! Everything that looks good may not be good for you. The set is firm and sturdy but the quality of leather is poor. There is no way the edge of the cushion should be peeling. Of course there is only a 1 year warranty! Not sure this is the place to purchase furniture.
These couches are really beautiful, and we have been very happy with them for the few weeks we've had them. They are very firm, which we love. The color is beautiful and the leather is soft and smells nice. The only minor complaint is that - on the couch - the seats are at a very slight downward angle toward the back (meaning the front part that hits your knees is up a little higher than the place your bottom sits). I think over time it will flatten out. Overall, we really love these couches
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? Very accurate
Love this living room set. Very pleased with the quality and the color. I was nervous about ordering it online with not being able to see it in person but there was no need to be. The color is just like the picture. Had no problems with the delivery and the workers put the set together quickly. I had time to look over the set to check for defects and problems before they left. Happy to say there isn't any!
- How did the color on site compare with the actual product? Exactly
- Please tell us about the quality of the product. High quality, well made
- How accurate was the on site description of the product? very accurate
I must say that I was somewhat leary of ordering this set. I had nothing to fear. This set is so very elegant and of great quality and craftmanship. I am absolutely thrilled with my purchase! Money extremely well spent! Thank you so very much Overstock!! You are a great company. I have since ordered more items and have loved everyone of them!
- How did the color on site compare with the actual product? very accurate
- Please tell us about the quality of the product. excellent quality
- How accurate was the on site description of the product? very accurate
OK, Let's face it, ordering furniture online is a bit filled with anxiety right? And now add to it a big price tag!! Well not if you read the reviews look at the specs. I did get a bit concerned regarding the "stiffness" of the seats. I certainly didn't want an uncomfortable seat. But having replaced a cushion or two on chairs and actually recovering some pieces, I am very aware that the higher quality foam had a good amount of body to it. It lasts longer and doesn't look like someone is still sitting in it when it's empty a few months after purchase. And I considered,,,it's leather,,,it will not feel the same as cloth. Guess what, I was right. This set replaces a cloth set that had nice comfy cushions initially. So as I tossed my old set out with it's flattened cushions not to mention faded upholstery,,,I couldn't help but smile. This set is so well made, the seats are just the right firmness and comfortable and I know they will remain in great shape for a long time. The set is beautiful, well made, high quality so what more could I ask for? The delivery service was outstanding!! They brought the set in set it up and removed all the wrappers as well as polite. What I had anticipate as a morning of work setting up the room turned out to be less than an hour of watching them do a great job and clean up. I had a small issue with tracking that customer service got right on and I felt confident that Overstock would make it all right no matter what. So go ahead, take advantage of Overstocks unreasonably low price and ridiculous no charge shipping and stand back and smell the leather! This set cannot beat and the service never ends with Overstock!
This is a beautiful set for my living room. The quality is beyond excellent. If you like classic clean look this set is for you. High quality at an affordable price.
- How did the color on site compare with the actual product? Exact match
- Please tell us about the quality of the product. Better than expected
- How accurate was the on site description of the product? Very accurate description
I was very pleased with product but the delivery took longer than expected.
- How did the color on site compare with the actual product? Very good
- Please tell us about the quality of the product. Very pleased with quality.
- How accurate was the on site description of the product? Very accurate.
I would recommend Abbyson Leather Ottoman. I also purchased the Abbyson Living Richfield Premium Top-grain Leather Sofa, Loveseat, and Armchair Set. I recommend them. Great quality for the price.
- How did the color on site compare with the actual product? The Color was perfect as listed.
- Please tell us about the quality of the product. Grat quality and good price.
- How accurate was the on site description of the product? T he discription was as described.
Excellent product. Delivery time exceeded my expectations. Only issue was the middle support footing (made of plastic - hidden underneath couch) was broken and could not be installed properly. I hope the manufacturer does a quick replacement. The delivery guy said it would be handled so I hope so. Delivery guys were prompt, courteous and professional.
Had some family over two days after my furniture arrived and they bought the exact same set the very next day. I LOVE IT! I have back issues, so the slight stiffness you read about from others was actually a welcome trait for me... though my hubby is hoping it does loosen up a tad. Can't beat the price for the quality. Wish I had gotten the ottoman with my set. When I went back to the Overstock website, I couldn't find it. I HIGHLY recommend this set.
- How did the color on site compare with the actual product? very close
- Please tell us about the quality of the product. superb
The set (sofa, love seat and chair) arrived 3 days ago and I was blown away by the quality and workmanship. It took a long time to get here (6 weeks precisely) but it was worth the wait. The seat is firm as one reviewer stated but you get used to it in a few minutes and regardless of the firmness it is very comfortable. Overall an excellent deal for the price and quality. I wasn't fearful of not seeing it before I purchased it because I believe in Overstock and purchased a lot of items from them in the past with no problems ; plus like others I rely on the candid reviews of others to make a determination as to whether or not I should buy an item.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? very good
Overall pleased with the purchase. The delivery took about 3-4 weeks. Two of those weeks were for the item to get to the delivery crew, and then another week and a half for them to find an open slot to do white glove delivery (they were pretty booked) but in any case, this was within the promised delivery window, so I have no complaints there. The glove delivery crew did an outstanding job moving everything into place, leveling the sofa, plus making sure they didn't damage the walls or floors or anything. Considering the cost, the product itself feels high quality. Even though it's top-grain, the leather is soft, so it seems to be a balanced mix of durability and leather quality.
I looked for this exact set locally at a "half-price" sale and was quoted $5,400.00. I didn't purchase in the store because it was way too expensive. Salesman said that the item was a premium product and I was getting the best price possible. I then ordered this set from Overstock at almost half the price and it was delivered in 3 weeks. I was amazed at the quality of this premium leather set. It is by far, the most impressive set I have owned. It is a beautiful addition to my new home. Would recommend to anyone. Though, make sure that you have the room. The set is very large! Best value
This was my first purchase of furniture online. Ordering something that you can't personally sit on and see close up can be a little un-nerving. I have to say, this furniture is so lovely! It is a firm cushion, which is great for my back problems. It is firm, but very comfortable. The leather is a good quality. As time goes by it is getting more supple. It seems very well made, and looks better in person than in the photo's. As a side note. We ordered the ottoman separately. When it arrived it did not say Richfield any where on the box. I was worried that maybe we were sent the wrong ottoman. But it's a perfect match.
We looked several stores but were unable to find a set that is in our price range and looks nice. we have the set 3 mo now, and we are very happy with our purchase. Leather is high quality and soft, it is very elegant looking, love the look! Like other reviewers stated, seats are not soft but you get used to it quickly. What I love the most about leather furniture is-its easy to clean, just wipe it with clean cloth and you are done. I have two little kids and I was tired of cleaning microfiber couch. Arrived 2-2.5 weeks of purchase and the white glove service was excellent, all had to do is point out where to set up the furniture. Thanks overstock!