My Husband and I are very pleased with this purchase. The White Glove delivery service was excellent they were very careful of my floors and put the bed together effortlessly. When they were finished they removed all finger prints and put my mattress and box springs on the bed. Overall an excellent job and we couldn't be happier with our purchase. It did take over a month after ordering this item for it to be delivered. And the overstock website was not very helpful in helping me determine approximately when it would be delivered. The delivery people did call me the day b4 it was delivered and luckily I was available that day for the delivery. A simply beautiful bed and the price was amazing. I couldn't find one any better under $$$$ solidly built and solid wood. Wonderful support system for the bed also. I would not reccommend using this bed without a box spring system however. The large pillow top mattress that we have would have come even with the side rails and I would have felt as though I was sleeping way too close to the floor. Overall we love it.
- How did the color on site compare with the actual product? Really close
- Please tell us about the quality of the product. Very nice quality
- How accurate was the on site description of the product? Very Good
My husband and I have different tastes. I like a traditional sleigh while he likes platforms. This bed is prefect for both. The espresso color is beautiful and the craftsmanship is as well. It is powerful enough to make a statement while still being part of the room. I adore this bed and am so glad that I got it.
- How did the color on site compare with the actual product? Spot on
- Please tell us about the quality of the product. High quality
- How accurate was the on site description of the product? perfect
My bed looked ridiculous after the delivery guys put the pieces together. The color of the side rails are lighter/redder than the head and tail. And they were about 1/3 of an inch higher than where they were supposed to be. Made some phone calls / emails with customer care, had some back and forth communication for 3 weeks but heading nowhere until Gregg W stepped in and took care of it. A technician was sent to fix the misalignment problem. At the end the bed looks much better but there is still one side where it can't be entirely fixed because the height of the side rail is off by 1/8 inch. I would have rated it as one star if not for Gregg's efforts to make things right.
Very nice bed. Love the style. The color is just as pictured and the wood construction is great. I subtracted 1 star because the large, center piece of the headboard is a bit thinner than the rest, and doesn't feel as solid. Overall, however, I'm very happy. Overstock took nearly 3 months to get this bed to me. The first one was "lost at the dock," and Overstock forgot to call to tell me, so I missed a day of work waiting for a delivery that never arrived. They apologized and promised to expedite a replacement to me... then proceeded to wait a month to ship it. To their credit, they issued several refunds over the months for my continued inconvenience.
Fabulous bed, only gave it 4 stars because I have a queen bed made in Hong Kong of the same design and the finish on the queen is much more elegant...The bed definitely needs a box spring....without one, I was bruising my hands making the bed... Enjoy it very much!
I was quite skeptical about ordering a bed online, sight unseen! But was pleasantly surprised that this is a solid bed and looks like the one in the photo! I'm really happy with it. The White Glove delivery was easy and a great benefit too!
Wifey and I wanted to wait a bit, feel this bed out properly before reviewing. We must commend the makers of this bed - absolutely beautiful, and oh so sturdy. White glove service was top notch as well. Overall, we are greatly satisfied.
we purchased this sleigh bed and was delivered 4 days ago.i was in awe.this bed is a king size bed ,the frame is georgous,the color is beautiful.we are in love with this bed.the bed was delivered in perfect condition,and the n put together without a scratch andthen took all wrappings away.great deliveryvery happy.thank you.
Wow what a beautiful bed, solid wood and outstanding quality. You won't go wrong with this purchase, the delivery went smoothly and the kind men unwrapped it for us and hauled away all the excess packaging. They also carried it up to the room at our request. We Love Overstock:)
We were a little nervous ordering the bed, but so glad we did! Overstock's white glove delivery was excellent. The bed looks and feels great! We ordered low-profile (5-inch) box springs as we were afraid standard box springs would leave the mattress too high. Not sure this was necessary, but they are a great height. The bed is true to the colors in the pictures and feels very solid and well made.