My wife & were very impressed with the professionalism & dedication to service exhibited by Overstock.com staff. Ordering leather living room furniture that you have not actually sat in was a bit of a risk for use but reading the previous reviews helped us go for it. The Broadway Italian Leather Reclining Sofa, Loveseat & Chair are very high quality furniture & an excellent value for the money compared to 6 major furniture stores we visited prior to going to Overstock.com The white glove delivery was excellent as well. The two men carried the furniture in, unpackaged it, did some light assembly & set the furniture were we wanted it. They were courteous & did not leave any mess or packaging behind. The comfort of the set is incredible! We usually like a pillow for our lower back but the lumbar support in this furniture is so good that we do not need that. The recliner chair also rocks which my wife loves! We could not be happier with our purchase!
We received our furniture yesterday. It took a few weeks from the order date to arrive which was quite reasonable given the size of the order. The delivery person helped us bring it in the house and appropriately discard the containers while I checked to determine that nothing was missing in the boxes. It was amazingly easy to assemble. Yesterday was the first time in 2 years that I was able to sit and watch a 2 hour long movie without pain. The set has a total of 5 recliners. 2 in the sofa. 2 in the love seat and of course one in the rocking recliner. The seats are ergonomically correct. There is lumbar and thoraxic support. Great buy!
After spending a few weeks shopping furniture stores around my area i was not able to find a stylish looking design that worked with my living room set up. I finally decided to search online and after visiting several different websites i came across this item on overstock which in my opinion had the best price and value! I mean this is a really nice feeling leather piece especially when you touch and feel the quality. Very comfortable! I was a little afraid to buy online because i really wanted to touch and feel the furniture before i made the final decision but receiving the piece i am so happy and totally recommend this item to other overstock customers. One word of advice is to make sure the shipping company takes out the trash and boxes outside. I let them inside my new house and they made a little miss but it was still worth it due to the fact that they set it up inside the living room area. I asked them to move my coffee table and rug, however they said they were not allowed to touch my other furniture. Again not a big deal, but overall i am really happy i made the decision to buy this item from Overstock.com. I will defiantly buy more furniture for my other rooms! Thanks overstock!
At first I was very happy with the set. It looked good and was comfortable. Unfortunately, after less than a year, the leather began to tear along the seam of the love seat. We purhased the 5 year damage plan, but that only covers accidental damage, not manufacturer defects. We discovered this after the limited 1 year manufacturer warranty had run out. And now one month later the spring on one recliner is broken. I wish we would have spent a bit more money to purchase leather furniture that would have lasted longer.
This product was not brown, but more of a burgundy color. Also, the legs of each piece are unsightly iron posts, which are fine for carpeted floors but look a bit unclassy on hardwood. Also, if you plan to float these in a room and not place against a wall, the backs of the pieces are wrapped leather around a frame, and do have a seam running down the middle. You have to place a little ways away from the wall to allow for the unit to recline. If I had seen in person before buying, I would not have purchased.
The color says it is burgundy but I think it's got more brown tones with a hint of burgundy. Still very pretty color. All reclining sections are very comfortable and the middle of couch that doesn't recline is still comfy too. If laying across couch or loveseat, may not be as comfortable as plain couch because of creases in between cushions but still can be done. Very fluffy cushioning.
At first the set was perfect. I purchase just about a year ago. Around month 11 the set started falling apart in several places. Please keep in mind we are normal sized people that treat our furniture very well and never abuse it. We have seams falling apart in the seat cushions in the love seat and sofa. We also have cracks (tears) at the stress wrinkles in between the seat cushions and the arm rests. I contacted Abbyson Living to replace the poor quality furniture before our 1 year warranty was up. They recently sent out a third party technician that said they need to replace three cushion covers and it would take about 4 hrs to repair. They would order the parts and have them delivered to my house and they would come back out to repair. I just received an email from Abbyson that offered me *** as compensation and asked if I would accept that offer. I refused the offer. *** will not fix my issues or make the furniture last longer. I bought the leather furniture when we moved into our brand new home and I am embarrassed how it looks and it's not even a year old. It will only get worse. I am going to push to have the furniture replaced. Buyers beware and stay away from this set!!
I was really afraid of getting this order because a previous order for a bedroom set was very disappointing but, I was pleasantly surprised. Loved the white glove delivery service, they took it out of the box and set it up and took all the boxes and debris with them. The color and quality was great, very comfortable and it looks great with the rest of my furniture. My only complaint was it took too long to get it delivered. I was told I would get it in 3 weeks because it was coming from a local warehouse but it took 5 weeks and it was literally 2 1/2 hours away. But, I am happy about the purchase so far so good. The only way to buy furniture is to find white glove delivery service. Otherwise be prepared to fetch your boxes at the end of your driveway.
I purchased the set prior to last christmas. I owned the set for about six to 7 months and the sofa slowly started tearing at the seams, 2 in between the seat cushion and on the arm rest. The frame on the foot rest of the recliner somehow bent in addition to these problems. I called the accidental warrenty company and they would not cover any of the damage. I called overstock got an agent who found an email address for me to write my complaint and send 2 pictures. A few days later I had a company call to schedual an appointment to come see the furniture. After looking at the furniture 1-2 days later I recieved an email and phone call offering money in compensation for the damage. I requested a new couch which arrived promptly with free shipping. I was impressed with Overstocks customer service, just wish the product was better. The other pieces I have we rarely use in comparison to the couch, they have no damage yet. I find the couches very comfortable. I love the way they look. There is some areas in between the cushions where the ink is rubbing off the leather from wear.
I ordered this set for my daughter and son-in-law for a gift. I was very pleased with the quality and beauty of the leather, but a little disappointed with the sturdiness of furniture. Time will tell how well it holds up and that will be too late to give an accurate assessment of the quality. For the price it is an awesome set and would recommend to friends and family.
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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