I'd ordered another mirror from H*yn**dle, at a higher price. This item was drop shipped from the manufacturer, Hancock Mirror in the US. I got the wrong mirror - I got two smaller versions of this one that shoudl have shipped to someone in Clifton Park, NY. Really liked them but it didn't work for my project so we shipped them back and H*yn**dle was supposed to have the correct mirror shipped immediately...they didn't. I'd looked at O to see if they carried this in the size I needed - they did, it was just 1" smaller on both ends and significantly less $$ too. I was kinda bummed H*yn**dle was sending a replacement but it was already paid for so...... I called to find out what happened with my $300+ mirror I was told they were waiting for the return to be acknowledged (it had been picked up by Fed Ex 5 days prior) before they'd ship the replacement. That's not what I was told initially and although I was annoyed, I was also somewhat pleased that H*yn**dle failed on customer service. I cancelled the order, got a refund and saved over $120 and have an excellent mirror!! This is a heavy mirror, solid. It looks and feels like it should last forever. It fits perfectly with a redesigned hall bath (grey walls, white cabinets, chrome fixtures). Mounting hardware was solid, though we used a mounting bar instead as we used it horizontally and I did not want it to move at all. For the price, it's an outstanding mirror. The white is not a super gloss white, but more of a pearl...almost matte. The silver scratch makes this a unique mirror, not just an average silver/white and I really like that. That shipping error was a major annoyance at first, but it turned into a total find!
- How did the color on site compare with the actual product? it's a bit lighter/brighter than pictured
- Please tell us about the quality of the product. excellent
- How accurate was the on site description of the product? accurate
It is impossible to tell what this mirror looks like in the picture. It looks MUCH better in person! I just took a chance based on the description, and I'm so glad I did. It is actually white with silver accents. I used 2 of them in a Master bathroom, and they worked perfectly!
- How did the color on site compare with the actual product? Not at all! Much whiter in person.
- Please tell us about the quality of the product. Very nice