We received this sink quickly and it was packaged quite well. It was exactly what we were expecting with the exception of one thing: no installation or use/care documentation was included. No paperwork at all... not even a packing slip to identify the maker. We knew that proper installation would require support underneath the basin, but did we also need to provide support between the basin and the skirting? No way to know. What cleaners are a 'no no'? No way to know. A similar sink (looks exactly the same) from a leading manufacturer (who sells items on Overstock) claims that the sink has a 'mirror finish' and advises great care when cleaning. If my sink is the same sink, shouldn't I be warned? No way to know... might be the same sink, might not be the same sink. I contacted overstock customer support. They sent me a drawing of the sink (dimensions) via email and that was it. : ( Given the fact that I own a tape measure, that was not helpful information. We are still in the middle of our remodel, so I have yet to use the sink or clean the sink... let's hope this ends well.
- How did the color on site compare with the actual product? yes
- Please tell us about the quality of the product. missing crucial documentation
- How accurate was the on site description of the product? accurate, but limited to just a few facts
We never thought we would fall so in love with a kitchen sink! It will truely be a show stopper once it is installed in our newly remodeled kitchen. The price is incredible considering we almost paid twice as much for it at a home improvement store. The shipping time was fast, it arrived in 3 days and was package great. It does not have installation instructions, but our granite installer said he would have no problem installing it. Thank you Overstock!
I searched extensively for a sink for our kitchen renovation, and was happy to see the large selection on Overstock.com. Initially we were going to use an undermount sink, but buget forced us to rethink that. I purchased this sink because of its heavy gauge construction, but also because the description said that it could be mounted as top mount too, as well as farmer's and under mount. We were under a time constraint due to the design change, so I paid extra to have it arrive via 2 day shipping. When the sink arrived , there were no instructions, and the master carpenter was unable to mount it as it was described, so we had to re-do the cabinetry to allow the sink to be mounted as a farmer's sink. Bottom line: Quality and value good, but because the description was incorrect, I spent a lot of extra money for nothing.
I absolutely love my new sink! It's high quality, beautiful and useful. It's especially great while entertaining because you can pile a ton of plates, pans, glasses, etc. in the sink without letting the kitchen look messy. No more quick washing/loading the dishwasher to keep the counters clear for me!!! Be aware that condensation can form underneath the sink - I put a dehumidifier basket in the sink cabinet to be safe. The biggest problem I had with this sink was the lack of an installation template or even instructions. The granite installers and cabinet installer gave me a hard time about that, but they dealt with it and it looks great. I guess these kinds of sinks aren't all that common here where I live, but I understand they're becoming more and more popular. Highly recommend - just be aware of the lack of installation information.
I researched this product at various merchants for months. When I located it on Overstock.com I was very pleased. Not only is the sink beautiful (even more stunning in person) but it was a phenominal price. Overstock.com is outstanding for the educated consumer. Incredible value at exceptional price. I will certainly be frequenting Overstock.com in the future. Shipping was quick. Product exactly as represented (though more beautiful in person).