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Big disapointment!
 from Alabama,  Apr 30, 2014

I am very disappointed with my Duel Series Ariel Walk-in Tub for 2 reasons. The first is that the Air and Whirplool jets are controlled only by "On and Off" push buttons. No ability to adjust forcefulness. And the preset force on both Air and Whirlpool is way too strong. I had understood that Whirlpool jets can be very strong so I thought I was covering my basis by getting the Duel Series that also included Air. And although Air is less forceful than the Whirlpool, which nearly throws water out of the tub, Air is neither soothing or relaxing either. Not really. I called Atlas who distributes the tubs to see if it was installed incorrectly or if something was wrong. They told me that the pumps "are very strong" and that nothing can be done to make it any different. I called Overstock and the person at customer service looked up "pneumatic control" which I already knew to mean controlled by air pressure. She said the definition she found said it meant "on/off switch". I thought "control" would mean more than "on/off". I thought it would be something more like a low/med/high pressure. No, just "on and off". I suggested that the description be changed to say "on/off switch only, not variable speeds". She was most agreeable to passing on my suggestion. I had also read a previous review where a woman who is 5'10" tall, said the tub was too short for her. I am 5' 5 " and the 48" tub is too short for me too. I am greatly disappointed as we built a new bathroom for this tub. And it is an alcove tub, so the space available is permanent now. We tiled around it and the room is painted now . Big, Big Disappointment. Do I have to tear it all out someday???

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  • Would you recommend this to a friend? No
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Best tub.
 from Ca.,  Dec 28, 2012

did not tell if it was a right or left view, I'm 5' 10'' it's a little short but it's ok. fills and drains fast.

  • How did the color on site compare with the actual product? color matched
  • Please tell us about the quality of the product. very good
  • How accurate was the on site description of the product? not to bad
  • Would you recommend this to a friend? Yes
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