I ordered 2, and when initially arrived the lamp shades had damaged, i advised customer service and they reissued 2 new lamp shades which when the new ones arrived were packaged amazingly, absolutely no issues. The response was great, and in doing so i will become a better customer because of such great customer service. I wish i could state that more often with other companies.
I purchased 2 for either night table in my bedroom. They are great looking only complaint is the shade is a bit wobbly so if you're fumbling on the dark to switch on chances are the shade will tilt and need to be readjusted. I'm considering doing some handy work with electric tape to keep them firmly in place but just wish the manufacturer has incorporated a sturdier construction between the lamp shade and base. Other than that fairly pleased with them.
The lamp is very nice looking and functions well. I especially like lamps that have a pull chain so you don't have to go hunting for the on/off switch. It is very light weight, that is why I did not give it an excellent rating. I like the looks, I would have preferred a weightier lamp. The shade was slightly damaged, but I faced that part toward the rear. It is a heavy paper shade, not fabric - again reflecting the very average quality of the lamp.