You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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Love the look and the size of the wine rack from the pictures, but the box came and there were NO instructions included in the box, and also 3 pieces were cracked. I figure it is going to be less of a hassle to figure putting it together rather than trying to send back.
Very happy with this wine rack. Easy to assemble. If you are looking for a wine rack as well as a beautiful piece of furniture ....this is the piece to purchase.
Do not buy this product! It arrived packed in a flat box (I knew and understood that assembly was required). The pieces did not fit flush and it was missing a lot of screws and other parts. The wood was so flimsy that using an electric screwdriver tore through the wood immediately, without a way to salvage the part. I am very disappointed. I spent 3 days trying to work with the materials, even using wood glue and other reinforcements from the local hardware store and nothing worked. Instead of dealing with the hassle of a return I packed it all up and threw it in the trash. What a waste of money, time and effort. Very disappointed.
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