I love the timer and settings features and the length; however the velcro??? don't find it useful. I had 3 lumbar fusions that didn't help; made things worse and as a result damaged other levels of my back; 24-7 pain and discomfort...........the heat feels good.
This thing is big enough to wrap around your leg, across your entire back, on your shoulders and the cord is a decent size, too. I love that it has auto shutoff (15, 30, 45 or 60 minutes) and four temperate settings 113, 130, 150, 166. Trust me, you will never need "166". I finally found a heating pad that actually gets hot when I need it too. It also comes with a cover including velcro straps which is great! I love this thing!
I purchased this heating pad in Jan. 2014. Loved the moist heat and how warm it got. I would use it once or twice a week. However one year and a few days later, the pad quit working entirely. I doubt if there is a warranty past one year. Quite expensive for only one year's occasional use.
This is a huge and well made product! If you like HOT, then this is your gal! She has many temperatures. The only draw back is the most time is 60 minutes and I like the heat on all night. It heals quickly and it's the right kind of moist heat needed for pain.
I have problems with my shoulders and back and my previous heating pad was too small to hit all problem areas so I had to move it around to ease my shoulder pain, than to move to my back - hassle when experiencing muscle pain. This pad I just lay across a pillow and it sooths from my shoulder to my lower back. I love the timer - no worries about leaving it on too long or leaving it on when not in use.