Received item today and 1/4 of the product is used. This is my third purchase from Overstock in a month. First item (bar stools) was thrown into a box with missing pieces and no packaging, took a month to get a refund. To "compensate," I was issued a store credit. Used store credit to purchase a second item (blender) that arrived broken. Purchased this item thinking you can't mess up a hair product. It's only .5 fl ounces as it is and 25% of the product is missing from the unsealed bottle. Done with Overstock!