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I have a similar model at home that was over $100 for and I bought this for travel. The top hinge comes loose when you open to clean and the plastic clip that holds the blades is flimsy. The shave is not as close as my other Norelco. They looked similar but the quality difference is apparent. If I had bought this new instead of a refurb, I would have taken Norelco up on their satisfaction guarantee and returned the shaver.
The shaver is attractive but seems to have a slow speed according to my husband . Works well enough. Does not hold charge for very long even after 2 days of charging.
I am a 30 year Norelco razor user and I wouldn't use any other brand. My cool skin norelco died and the cost of heads and battery makes it more cost effective to buy new. I was reluctant because of the mixed reviews that I read. My cool skin was solid and depended. The new 8170XL has some improvements, but some cons. I don't care much for the light weight, almost cheesy feeling (compared to the cool skin). I don't like the very quiet motor that does not wake up the house. But, it sounds just like my cool skin, when it was time to plug it in and charge. I do like the closeness of the shave and that is important. I like the triple/triple heads and floating deck. It does store more shavings than the cool skin. The charge has held up very well, been almost a month and my razor has gone from 5 to 3 on the charge scale. I do like the lights. I do like the trimmer feature, something I did not have with my cool skin. I miss the shaving in the shower option, or shaving with a wet face. As with any electric shaver, you must use a pre-shave first. I find Williams Electric is by far the best that I have tried.
I am quite satisfied with this shaver. I previously tried a competitive brand but was very happy to return to Norelco again. I have been using Norelco shavers for over 20 years. The service and price at Overstock was excellant. I received my shaver in less time than expected.
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