I am impressed with the service and contact made with me during the concerns I had with my first item purchased from you
The Chair does what it is suppose to do, the only issue I have is that it does not lock open, it is the weight of the person sitting in it that keeps it open. It has a seat belt that I recommend using, when going over thresholds or down a bumpy slop it helps. The other issue that I have is it "Smells" like machine oil. I have not gone over it yet to see where it's coming from but I'm sure the wheel bearings or axles. Other than that I have no regrets bung this. It has allowed us to take our 94 year old mother places with us that we could not before. She can walk but not far or for long, so this really helps us.
Usually leaves our warehouse in 1-2 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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