I have been purchasing this product through my hair salon for the past year, so I was extremely disappointed when I tried to use this one and found that it is not shampoo at all! Doesn't produce any lather. Looks like conditioner (which I don't use). I was further disappointed to learn I can't return it. Gee, I wonder why not?!

• How did the image on site compare with the actual product? Exactly the same
• How accurate was the on site description of the product? Not the same product
• Please tell us about the quality of the product. unusable
• Would you recommend this to a friend? No