I was home when the product arrived. It did not sit out in the cold here, but maybe it was left in the cold elsewhere. The shampoo just doesn't seem the same as what I bought in a local drugstore. I have (3) more bottles that I hope are not gritty to the touch. It feels like salt or sand. I have been using this shampoo for over 20 years.
One of the four bottles had a leaking broken cap which made for a mess. The shampoo itself is very thick and difficult to rinse out. Also I don't notice any brightening. There must be better products in the beauty stores.
Regular use keeps gray hair silvery and shiny. A little goes a long way.
This is a very good product for people with white, thinning hair. I use the product on a regular basis. It is reasonably priced. I highly recommend this product. The area that concerned me was that 1 bottle had leaked into the box and the caps on two other bottles were loose to the touch.
This product is hard to find on shelves. I am so glad for the internet and your site. I will be buying more in the future.
This item is not returnable unless the problem you experience is the result of our error.
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