I have arthritis in my neck, so I must sleep with a comfortable support under my neck. This pillow looked perfect from the image. However, I could not find information describing the neck support itself on the website. Because the image looked exactly like what I need, I ordered the pillow anyway. Turns out the pillow itself is soft and nice. But the neck support part was very hard and actually made my neck hurt. I tried it two nights and woke up both times with neck pain. I have returned the pillow and had to pay over $$$ for return postage. That sucks.
How did the image on site compare with the actual product? was good
How accurate was the on site description of the product? I could not find information on the filling nor relative hardness of the neck support part.
Please tell us about the quality of the product. quality of the pillow part was good, but the neck support made my neck hurt.
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