I have arthritis in my neck, so I must sleep with a comfortable support under my neck. This pillow looked perfect from the image. However, I could not find information describing the neck support itself on the website. Because the image looked exactly like what I need, I ordered the pillow anyway. Turns out the pillow itself is soft and nice. But the neck support part was very hard and actually made my neck hurt. I tried it two nights and woke up both times with neck pain. I have returned the pillow and had to pay over $$$ for return postage. That sucks.
- How did the image on site compare with the actual product? was good
- How accurate was the on site description of the product? I could not find information on the filling nor relative hardness of the neck support part.
- Please tell us about the quality of the product. quality of the pillow part was good, but the neck support made my neck hurt.
- Would you recommend this to a friend? No