This is an awesome straightener. One thing that does disappoint me about it is that there's no heat setting and the back plates get really hot... to a point where I can't put it near my skin. I don't mind it when it comes to my side/back hair, but for my bangs, I always like to use low heat to give it a more natural, clean look (not where you see a slight curl from your roots, hate that!). I'm aware that you're not supposed to put it near your skin, but for my bangs, I always like to start from my roots. I've decided to keep it , nonetheless, I'm just going to have to use my old straightener (it has a heat setting and a heat protector for the back plates) for my bangs. Supposedly, you'll have static free hair with this, but that's not true. I think it all depends on the weather, your shampoo/conditioner, and your hair type. I have very fine hair, so I've switched my shampoo/conditioner to the dry/damaged type to give it more weight. This helps with the static.Still a great straightener! Oh, and it doesn't snag your hair at all, WHICH I TOTALLY LOVE!