I returned this as it was very heavy and the cord was almost the size of my washing machine cord! It was way too long and bulky on a hair dryer intended for the average consumer I thought. I must say my return through Overstock was seamless and I do appreciate that!!
This is my first CHI and I am impressed with the quiet power. There are two settings (I and II) and a cool button. The cord is extra-long, but also cumbersome. Though my dry-time did not dramatically decrease, I was happy with the gentleness of the airflow.