My flat iron arrived on Monday June 4th, and I used it to straighten my thick natural hair (3c/4a) Tuesday night and I loved it! It heated up and cooled down quickly. I was able to create flips and curls in my hair which is important to me. My hair is about 8" all around, so creating dimension is important once my hair is blown out. I used Tresemme heat protectant and straightened at 370 degrees. What I love the most is the that temperature dial is strategically placed to prevent bumping during the session. This quality of the product is comparable to CHI and doesn't not peel like the cheap Helen of Troy Hot Shot Tools "ceramic coated" tourmaline flat iron, which peeled during the first use. Even course hair burns at 405-410 degrees, so watch the heat.
How did the image on site compare with the actual product? The actual product looks just like the picture online
How accurate was the on site description of the product? Extremely!
Please tell us about the quality of the product. Durable, reliable
This Flat Iron makes it so easy!! Doesn't take a lot of time to straighten because of the quality of the Product, perfect straightness and seems to even reduce flyaways! My Hairstylist uses this flat iron and I put off getting one for a couple of years b/c I didn't think I wanted to spend that kind of $$ on one...only regret...not getting it sooner!! You will be surprised at the difference this flat iron will make!!
The product stopped working after 5 months of use. It was used about 2 -3 days a week. For the time that it did work, it was ok. Heating was up to par but didn't add shine or straigten as well as other brands used.
How did the image on site compare with the actual product? Image was accurate.
How accurate was the on site description of the product? It was accurate
Please tell us about the quality of the product. Poor
I normally by FHI flatirons at other sites and never had a problem. When I purchased from Overstock the first time, the flatiron stopped working the same day. Then I called to get a replacement and they did replace. After having it about a month that one stopped working. So at this point I just got a refund. I really don't think it was a coincidence that two stopped working. They must all be defects.
How did the image on site compare with the actual product? Looks the same
How accurate was the on site description of the product? Accurate
Please tell us about the quality of the product. Not good.
I love the FHI iron. It heats up in seconds and is hot enough for my hair. I have very course hair and need an iron that will get really hot. It has a temp guage. I keep it at the highest setting and it does not fry my hair, it actually seals it and makes it shiny. Will never use a different brand.
How accurate was the on site description of the product? Very accurate
Please tell us about the quality of the product. High quality
Thank you for your interest. There is no manufacturer's guarantee. However, Overstock offers a 2 year replacement plan for $13.49 (see blue box to the right of the page.) Please feel free to contact us again with any further questions. overstockcustomercare1 on Jun 25, 2012
How long is the cord and does this product have a warranty?rlee21 on Mar 14, 2012Please enter a valid question.Answer This Question
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