The bench was exactly what Mom expected so she could sit to wash her hair in the shower. Dad started using it too, to sit and wash his feet, likely because he recently lost his balance trying to do so without any support (he is 90). I would actually rate this product between Good and Excellent, but the scale doesn't allow it,. Only because it doesn't fit perfectly (and back far enough) due to the slant of the tub (common design) and it took some fussing to get it reasonably secure where Mom wanted it, but I could only use 3 of the 4 braces. Maybe it was me, but it seems that the bench would work better with squared-off tub (OUCH!!).