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Best customer service ever and best website
 from Lakewood Ranch, Fl,  Jun 21, 2013

This product was purchased for my wife who has used this stuff for years and finds it hard to come by nowadays. Overstock had it and she was very pleased. Unfortunately, one of the four packages was broken and the liquid inside leaked and made that package unuseable. I asked customer service to replace the package and to our delight, they sent us a whole new order of 4 packages. Now that's what I call super customer service. The product is one that Clairol, apparently, has stopped producing but occasionally one of the buying sites has it. Thiis was the first time it was on Overstock as best we can determine. Dealing with Overstock is a pleasure. Their products are always as advertised, in our experience, and shipping is generally faultless. You can't go wrong with this company and even if you do have a problem, they correct it posthaste..

  • How did the image on site compare with the actual product? excellent
  • How accurate was the on site description of the product? excellent
  • Please tell us about the quality of the product. excellent
  • Would you recommend this to a friend? Yes
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