I ordered it for my daughter for Christmas last year. It arrived on time. The problem was since it was refurbished, it only had a limited warranty. I used most of that warranty time up with the present being hidden in my closet and then wrapped under the tree. When it was finally opened and used, the handle did not work right and constantly kept coming apart. I called to get it replaced, but since the warranty was out, Overstock gave me the number for business to call ......BIG Pain....They told me to box it and return it to them. I did. After 4 months, I never heard anything. Finally called the business again but they said they never received it. By this time, I had misplaced the post office slip. Needless to say, I never got my money back and I don't even have the hot iron. This was the biggest waste. Lost almost dollars, and no one really seemed to care. I will NEVER buy a refurbished item from Overstock again. Everything else I have purchased as been great. I was hoping Overstock might be a little more sympathetic, since I have purchased numerous items and spent mega dollars with them. It didn't happen...lol
I had tried various CHI products before and always have had good opinions about them. This iron is definitely a great product. I have very thick and wavy hair and with this iron it takes me 30 min maximum to straighten my hair after using the hairdryer. I love the price too because I would never spend over *** on a hair styling product since I don't use it every day. So overall, great product at a great price. My hair feels silky after I iron it with this CHI. I recommend.
I purchased the refurbished CHI and it looks and works like a brand new model. I have only had it a few weeks so will update at a later date if any problems arise. So far, I am very happy with the product and especially happy with the price.
I've been using the refurbished unit for a while and really like it, especially because i know just how much I saved. I've used CHI for years and can't tell the difference between the new and my refurbished. would recommend to anyone.
Good buy. Get's my thick and wavy hair strait without causing undue damage. Great product.
I have owned several irons. None compare to this. It is lightweight, easy on the hands. Hair comes straight, soft & silky.
Timely and as described. Thank you! Would buy from seller again.
The Chi, while it looks a bit used, seems to work well. The shipping was frustrating. According to UPS tracking, it was in my city on a Tuesday, only to leave and come back on a Thursday. Then sit for delivery on Tuesday.
The iron works perfectly and looks brand new. Chi is a high quality brand that is more expensive than I could have otherwise afforded. This refurbished iron is perfect for my everyday needs. The power cord is extra long, which is convenient. Overall, a great buy!
I love this flat iron. It's what the professionals use and I highly recommend it for home use also.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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