Brite Brush UV Light Dental Care System takes dental hygiene to the next level. The advanced toothbrush has an oscillating head and uses Blue LED UV light technology to kill germs and freshen breath....more
First of all, they have some of the worst customer service I've ever experienced. They never sent any shipping info. You can't even contact them directly. You had to give them your e-mail and phone number and hope they will contact you (they won't, even if you 5 times over 6 weeks). When this thing finally showed up it was great... for a few weeks. Then it stopped taking a charge, making it a very expensive still brush. I tried to contact the company many times and only after publicly decrying them in the internet's version of a town square did they get back in touch with me. Did they offer to replace of fix or anything? Nope. They just sent a tiny sample tube of teeth whitener (that nobody asked for and I certainly didn't want). Bottom line: Save your money, go to the grocery store and buy one of those under $10 electric brushes. It'll last 10 times longer than this overpriced piece of garbage.
Please tell us about the quality of the product. poor to middling
I ordered this product during the christmas season and received near the end of December. Anyway, I've been using it now for the past 3 months and already it has gone bad. The laser blue light does not come on anymore and now the the adapter screw between the body and the head has come out and can't be put back. I am outraged for paying $99 for this piece of crap.
How did the image on site compare with the actual product? same
How accurate was the on site description of the product? Inaccurate
Please tell us about the quality of the product. POOR
The rotations of the toothbrush head are totally inadequate. The on and off process of the toothbrush head from the handle is difficult and frustrating most of the time. One of the toothbrushes did not light up. However, I'm not even sure how valid the science is for the UV light feature. This is the worse toothbrush i have ever purchased. Do not buy this! I went out and bought an Oral B and spent less.
How did the image on site compare with the actual product? Similar
How accurate was the on site description of the product? Not very acurate.
Please tell us about the quality of the product. Very poor
I purchased your product through Beyond the Rack. It took two months to receive the product. I ordered it March 28th, When I finally got it home I liked it. However after using the brush three or four times it stopped working. the light comes on but the brush doesn't move. I tried phoning customer service twice and left messages both phone number and email address and nobody has contacted me. Very poor product and even worse customer service.
The tooth brush comes with two heads for the regular brush. The colored rings on both brushes are the same color and there are no additional rings in the package. The brush only rotates in one direction. There is no oscillating or pulsing like many better quality brushes. There is an LED light in the head of the brush but I suspect that is for show. My wife and I had a good laugh when I turned out the lights in the bathroom.
The item also came with a battery operated travel brush. That was a real farce. The brush is children sized. After inserting a battery, I saw that the brush does not move. The handle vibrates somewhat and very little of that energy is transferred up the shaft to the end of the brush. I gave the brush to my 2 year old granddaughter. I thought she could use it as a toy before or after her mother brushes her teeth with a proper brush.
All in all, this is one of the most disappointing purchases I've made in a long time.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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