You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I purchased this in sept for a bday present for my daughter and a Overstock bargin price,(now I know Why). I gave this to her this am and the flat iron doesnt even turn on!!! i contacted overstock and was told due to it being over 30 days im unable to return it for a refund. I never imagined this wouldnt work right out of the box. Well i can mail it back my cost , they will inspect it and i might get back a few bucks.I am VERY disapointed in this since now it will cost me more to return it, im out the original cost and im not going to get a replacement or money back. has anyone else encountered any problens with this? I guess i wont be shoppiong overstock anymore....
The Biosilk flat iron that I had been using for a year and a half started having problems with it's cord and wouldn't maintain power; so I wanted to replace it with the same brand. When I got this one and tried it.... nothing, nada, zilch. Never able to get it to work. It seems like the test/reset button on it don't work... (can't hear it click). Sending it back :(
I bought this iron thinking that given the reviews and the price, it would be a good purchase. I was disappointed with the product. I have curly hair and have used some not so great irons that leave kinks and some great irons that leave me with straight soft hair. This product is in the no so great range. It leaves kinks and does not offer the results which I hoped for given the price and the reviews.
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